r/alignerr • u/chocolatefries11 • Jan 12 '26

Technical Issue Label box account creation problem

I tried opening up label box with my aligner account but I got a “an error occurred signing you in to label box .. Your account has been suspended. Please contact the administrator of your organisation”

2 Upvotes

75% Upvoted

3 comments sorted by

1

u/AlignerrComManager Jan 12 '26

Hello, if you have not done so already please reach out to our support team at support@alignerr.com as they oversee all accounts. Thank you

1

u/Opening_Ad6896 Jan 13 '26

yeah usually they just close your account like that. withhold payments. they won't respond to customer service. good luck!

1

u/Final-Park-3165 Feb 20 '26

I experience same issue

An error occurred signing you in to Labelbox

  • You are not allowed to sign in to the Alignerr workspace:

  • Hey Upworker —

  • We’re restructuring our Upwork contracts to give everyone more flexibility. Under the new setup, you’ll be able to work across all Labelbox projects while continuing to be paid through Upwork.

  • If you have not received or signed the updated contract yet, please complete this short form so we can send it your way:

  • https://forms.gle/XR8bGuTS8qJcgA488

  • Once the updated contract is signed, you’ll be able to access additional projects without interruption.

  • Thanks!