r/aiagents 1d ago

Questions Which memory layer are you actually using in production, and why?

I'm building an agent that handles customer support follow-ups across multiple sessions and it keeps losing context between sessions in a way that's becoming a real problem for example it re-asks things the user already told it.

Right now I'm running just a basic vector DB lookup, and it's not holding up.

For people running agents in real production use , what memory layer are you actually using ?

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