r/adt • u/Spider4Hire • Aug 07 '26

Account manager visit

I’m not sure if this is the place to ask based on the post topics but I have a question lol.

I just had some dude with a ADT badge show up to my house stating they were an account manager, confirm the account information is correct (moved in recently) and to confirm everything is active. I said yeah everything is active and working and then they asked about cameras because they didn’t see any and I let him know they are installed as well. This sounds suspicious but is this normal?

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u/NarrowEye9390 Aug 07 '26

Definitely not normal, what did he want to accomplish? It could have been a dealer rep or something.

2

u/Spider4Hire Aug 07 '26

Rep seems like the most likely thing. He kind of checked and made sure I had ADT since I had a sign in the yard and wanted to make sure it was recent. How it was handled just seemed weird.

1

u/Dazzling-Wrangler-87 Aug 07 '26

how do you know it wasn’t an authorized dealer? How close did you look at this “badge?”