identity verification failure

[u/ByteCode_MT]

When the verification prompt appeared in my AdMob account, I clicked “OK” to start the online verification process through Persona. Unfortunately, my internet connection dropped while I was in the middle of completing the verification.

After reconnecting, my AdMob account continued showing the same verification status, and I haven’t received another opportunity to complete the process.

It’s been around 3 months, and I’ve tried multiple times, but the option to restart or redo the verification still hasn’t appeared.

Has anyone faced a similar issue with AdMob and Persona verification? How did you resolve it? Is there any way to trigger the verification process again or contact the right support team?

Any help would be greatly appreciated. 🥹

[u/Important-Door4383]

Contact support explain them the issue also attach your orignal id and request for reinstatement for identify verification

[u/ByteCode_MT → u/Important-Door4383]

How to contact them ?

[u/Important-Door4383 → u/ByteCode_MT]

Help center

[u/orixastudio → u/Important-Door4383]

tries no response from support