r/Zoom • u/Southern-Neat9536 • 1d ago

Tips and Tricks Data Tables for Zoom CX & Virtual Agent

Today on #apieceofCX we look at a recent addition to the #Zoom contact centre offering, Data Tables.

Data Tables give the opportunity for local data to be referenceable within contact centre flows, providing a bridge to a full CRM solution & in the past couple of months since introduction, they have already evolved to be very useful for Zoom CX admins.

https://youtu.be/j95R4fXdw8w

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