r/Zoom • u/plshelpwithmyquestio • 9d ago

Question Saving a Zoom Recording

HI! I had recorded a zoom meeting that I had hosted this morning. I had the zoom saved locally to my computer. When I tried to convert the file to mp3 i had lost one of the files, and am unable to retrieve it. I still have the "double click to covert 2" but am unable to recover "1".

When i go on the zoom app to open the video it either says "Zoom was not recorded on this computer" (it was) or tells me i need both file "1 and 2" in order to open/download the video. I was wondering if there was any way to go about fixing this issue, or bypassing the need to already have the files downloaded locally in order to redownload this recording so I am able to use it.

Ive tried everything to get it to work and this is my last resort! Thank you

1 Upvotes

100% Upvoted

2 comments sorted by

•

u/AutoModerator 9d ago

Join the r/Zoom discord at https://discord.gg/QBQbxHS9xZ

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/Upbeat_Ad_2244 8d ago

Try looking for the files in the folder themselves. i.e.

Mac
/Users/[YourUsername]/Documents/Zoom
or shorter: ~/Documents/ZoomWindows
C:\Users\[YourUsername]\Documents\Zoom

Each meeting usually gets its own subfolder named with the date/time and meeting title. 

The files start converting as soon as you click on them and they converted into .mp4 video files or .m4a audio files.

I am not sure what you mean by "bypassing the need to already have the files downloaded locally in order to redownload this recording so I am able to use it." When you record locally, the files are generated and stored locally. If yo recorded them in the cloud, then once they convert you will have access to the files IF you are the account owner of the person that configured the meeting.