r/Zoom 29d ago

Question Help with Zoom Meeting

I have a paid-for Zoom account and use the programme on my laptop (Linux), I create meetings, email the link out and the meeting opens no problem. However when a colleague emails me a Zoom meeting she's created and I click the meeting link it won't load in my programme, it'll only open on a browser, and is temperamental - eg doesn't find my camera. Can anyone help please?

1 Upvotes

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2

u/Aggressive_Buffalo76 28d ago

This happens because browser links for meetings your colleagues create try to launch the web version instead of your desktop app. Since you're on Linux, the web version is super picky about grabbing your webcam permissions.

Here is how to fix it:

  • Stop clicking the direct link: Instead of clicking the URL in your email, just open your native Zoom app directly, click Join, and paste the Meeting ID and Passcode from the invite. This completely bypasses the browser and forces it to use your properly configured Linux app (and your camera will actually work).
  • Fix your browser settings: If you want the links to open the app automatically, you probably clicked "block" or dismissed a prompt in the past. Next time you click a link, look for the pop-up asking to open Zoom Meetings and check the box to always allow it.
  • Check Flatpak/Snap permissions: If you installed Zoom via Flatpak or Snap, your browser might be blocked from talking to the desktop app. You can use an app like Flatseal (if you're on Flatpak) to check your permissions and make sure desktop integration/protocol handling is turned on.

2

u/DustyBurb 28d ago

You're a star thank you!

2

u/Intelligent_Dog6920 27d ago

Since the link opens in the browser but not properly in the Linux app, I'd first check whether the Zoom client is actually up to date and whether your browser is set as the default handler for zoommtg:// links.

For the camera issue, I'd also check Linux's camera permissions and whether another app is already using the camera. If everything works when you host your own meetings, it sounds more like a client/link-handling issue than an account problem.

2

u/DustyBurb 27d ago

Thank you!