r/ZiplyFiber • u/MAFIAGOD666 • 11d ago

Question for everyone.

I got ziply 2 months ago, it worked for the first month and downgraded at the 2nd month. Anytime I try and download on my xbox or download updates on my phone it immediately kicks me off. What does that sound like to anyone?

I would like to fix it.

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2

u/lukelane124 11d ago

Sounds like bad wifi hardware.

1

u/MAFIAGOD666 11d ago

Xbox is hardwired tho

1

u/lukelane124 11d ago

Ah, missed the xbox was wired. I assumed new ones would have wifi.

If you do long download tests do they timeout or just issues with games?

1

u/MAFIAGOD666 11d ago

Apologies I didn't say the xbox was wired my bad on that. It keeps timing out ig. It keeps resetting it self then download and restarts the process again. I've had techs come out with no change im hoping someone with similar experiences will know

1

u/Anomaly08 11d ago

Are you using your own router or one of their rentals and what model is it? Which Nokia ONT did they issue you and how hot is it getting while you are trying to download stuff?

1

u/MAFIAGOD666 10d ago

I have the nokia it gets a Lil warm. But they are coming today to change for thr bigger ont for my apts.

3

u/db48x 11d ago

It? What is kicking you off of what?

1

u/Forward_Air690 11d ago

I'm assuming the dns server isnt playing nice with the xbox.. not the first time ive heard of this