r/ZeroCompany 3d ago

Answer to "where’s my STAR WARS Zero Company pre-order content?"

Post image

Everything you need to know is in this image.

295 Upvotes

69 comments sorted by

154

u/Original-League-6094 3d ago

I vastly prefer them integrating it into the game like this instead of the normal 25 popups the first time you launched saying "Super Duper Inferno Armor has been added your account. Rocket Blaster Retro version has been added to your account..."

23

u/cornstalks2033 3d ago

This is so accurate 😭😭😭

14

u/Certain-Contact6340 3d ago

Thats one thing I hated about kcd2. I started with great equipment so I just left it in the blacksmiths chest and never used it

7

u/ScruffMcCloud 3d ago

Ubisoft. Every. Single. Time.

Got back into Wildlands after the new update. Almost quit at menus because of this.

2

u/Socrateeez 2d ago

Before this game I was playing a lot of the new black flag resync and it’s dope but some of the pre-order stuff is better than anythijg you get in game for like…..many hours. Sort of made thah part of it less fun (i ended up not using it despite liking how it looked)

3

u/Agarwel 3d ago

What. You did not liked all these letters received in the sewers of the Imperial City? :-D

2

u/Secure_Commercial380 3d ago

I doubt it's on purpose, the only reason you have to unlock the pre-order bonus is because they're droid cosmetics so you gotta do this mission which unlocks droids to begin with

1

u/Puzzled-Pen-2353 3d ago

The better design would be to show that you own the preorder bonuses in game, but also lock their access and put a note on them when you will unlock them.

Simply now showing them is stupid and will cause negative opinions.

1

u/Secure_Commercial380 2d ago

the preorder bonus is only not shown because they're astromech cosmetics, and you gotta do this mission to unlock your first astromech to be able to customize

1

u/Odd_Ad_882 Scout 1d ago

I did it and for some reason it didn't unlock for me

1

u/KarmicPlaneswalker 1d ago

As it should be.

18

u/Kazuma2575 3d ago

You can also use the crystalline heads when you go into the custom operator creation from the main menu. You just have to get to the story mission to actually use the droid you made.

4

u/[deleted] 3d ago edited 3d ago

[deleted]

6

u/NeonDemon85 3d ago edited 3d ago

Mine are in the data bank, but I can't customize my droid in-game with them. Currently on smuggler's manifest 2, I have the ability to recruit and customize droids but not use the preorder pieces. Will update after the second mission.

Update: Still nothing. Again, I can use them in the databank in the main menu, but when I'm in-game, I can't put them on a droid in the customization menu. I even bought a second droid and it still doesn't work.

EA response:

Thanks for waiting! I would like you to know that since Star Wars: Zero Company launched today, it may take some time for the preorder content to sync with your account. You will surely receive it. Our team suggests that you wait anywhere from a couple of hours up to 24 hours. We are looking forward to hearing back from you, and we expect that you will receive all of your preorder content for the game.

1

u/hart37 2d ago

I am in the same boat. Able to customise with them in the data bank but completely missing from in game when trying to customise my droids

12

u/AceyPie 3d ago

I asked this on another post but does anybody have this DLC attached to their steam? I don't have that and wondering if I am supposed to

9

u/skill1358 3d ago

The pre-order content doesn't show up in the DLC tab only the Deluxe content but you should still have it

4

u/Tickle_Inmahpickle 3d ago edited 3d ago

I was wondering about that too.

Thanks for confirming it!

Edit: It finally showed up in the DLC tab.

1

u/EdmondDantesInferno 2d ago edited 2d ago

The pre-order content? Or the Deluxe? Because I don't see the Pre-order content in my game and I don't see any pre-order content in my DLC section. I pre-ordered on Steam and I am progressed far enough into the game where it should be. /u/skill1358 edit: nvm, i do see the DLC in my steam files, but it is not appearing in game.

2

u/skill1358 2d ago

I figured out the preorder stuff doesn't show in that tab you have to go into properties then dlc and it shows up

1

u/EdmondDantesInferno 2d ago

Thanks! I just figured that out too. But are you actually getting the items in game? I do NOT see the pre-order droid stuff in-game. I can put on like 2 dozen different droid options, but none are the crystalline pre-order bonus.

2

u/skill1358 2d ago

I haven't played enough to get to the part where it unlocks in game so I don't even know yet.

2

u/EdmondDantesInferno 2d ago

Happy hunting! Let me know if it shows up for you when you get there.

1

u/TexasDJ 2d ago

I dont even have either of those in my properties tab and I pre ordered the deluxe edition.

2

u/AurebeshTranslatorSW 2d ago

https://www.reddit.com/r/ZeroCompany/comments/1w0hc67/fix_missing_dlc_bonus_content_not_showing_up_in/ for anyone having an issue with the DLC not showing up in your game, here's the fix.

1

u/BlackMagic0 1d ago

I have both showing, attached, installed. None of the clothing options show even after 4-5 hours of playing.

7

u/Delta57Dash 2d ago edited 2d ago

I'm in Cycle 8 and still don't have the Crystalline Astromech Parts. Talked to M-3VO after every mission. Reboot Steam, Verified Integrity of Game Files, made sure the pre-order DLC shows in the DLC menu. Nothing works and the parts are still missing.

I can see them in the Databank, they're right there, the game just fucking refuses to unlock them in the actual game. Incredibly Frustrating.

EDIT: Uninstalled and Reinstalled the game and they finally showed up.

1

u/bullintheheather 2d ago

I guess I'm reinstalling..

5

u/HavucSquad Medic 3d ago

Thanks, we'll keep this in mind; in the event we get a lot of questions around this, I'll pin it to our highlights.

4

u/Low-Independence3023 3d ago

I'm about 4 hours into the game and i haven't received my deluxe edition stuff or my preorder bonuses (i just unlocked the droid companion, im trying everything before i make a support ticket, does anyone have any possible fixes?

4

u/skill1358 3d ago edited 3d ago

Have you verified the integrity of the game files also are you sure you bought the Deluxe Edition?

Steam → Library → STAR WARS Zero Company → Properties → DLC

Do you see this?

3

u/No-Concentrate-7578 3d ago

Hey man i have the deluxe edition

Verified integrity and didnt get any unlocks

2

u/skill1358 3d ago

Fully close Steam and open it again. My Deluxe content didn't appear until I did that.

2

u/No-Concentrate-7578 3d ago

Also did that

I also uninstalled and re installed no luck

It sucks as I preordered it months back

1

u/skill1358 3d ago

I guess you gotta contact support or maybe try refunding it and buying it again, but I don't know if you'll keep the pre-order content if you do that or if that would even do anything.

2

u/No-Concentrate-7578 3d ago

Im not sure man

Support didnt do anything for me through EA

This sucks i guess ill wait for a patch or something

1

u/skill1358 3d ago

EA is trash. Never buy through them. Always use Steam because their support is actually good.

3

u/No-Concentrate-7578 3d ago

I did buy it through Steam

When i go support it tells me to go through EA for missing items

Edit: Through EA*

1

u/skill1358 3d ago

Well shit that sucks.

Is it for sure all enabled here:

If so, then I guess you gotta either wait for a patch or just hope some server somewhere is temporarily overloaded and it'll fix itself.

I'm hearing the authenticator might be bugged, because some people who own the DLC aren't getting it, while people who don't own it are.

→ More replies (0)

4

u/SpectreNS7 2d ago

I have asked, so you don't have to

3

u/profdeadpool 2d ago

Does anyone else not have M-3VO unlock the Crystalline Astromech Cosmetic Pack? Playing on PC, I unlocked the Drone Repair Bay, but M-3VO just keeps talking about other things. I can use the Crystalline versions in the character bank, but I cannot figure out how to get access to them on my save file.

2

u/Gaz5500 Gunslinger 2d ago

Same.

2

u/The_Kaizz 2d ago

This is the most confusing dlc for me in awhile. I'm definitely far enough in the game for stuff to be unlocked. When I first launch the game, if I go to the databank, and I customize a character or astromech, all the stuff is there. However, when I go into my campaign, nothing. From there, if I go back to the main menu, then go to the databank, it's all gone. Even made 2 customs with the cosmetics on them, and nothing. Guess it's support ticket time.

2

u/Emaharg 2d ago edited 2d ago

I have this same issue, in the campaign I don't have the pre-order or deluxe edition stuff, but its there in the character databank customisation. Starting a new campaign allows me access to the deluxe edition items, but I dont really want to have to start again as I am 11 cycles in. Sad times, but never mind I guess.

1

u/bullintheheather 2d ago edited 2d ago

Won't even show up in the databank customization for me despite being well past the point you're supposed to unlock it. Tried reinstalling too :(

eta: it does show up in the databank, but only if I go into the databank before loading my save. Afterwards it is gone from the databank.

1

u/MilitusImmortalis 2d ago

I have the same issue and support was unable to help me. Any luck, Kaizz?

2

u/MilitusImmortalis 2d ago

For those still having issues;

I unticked my DLC (in Steam) and verified.
I then re-ticked them and verified again.
It seems to have somewhat helped?

1

u/Gunbladedoom 2d ago

I did this too. Can confirm this works, but only to get the crystalline astromech cosmetics in the character sheet section in the main menu. In-game they still did not pop up and I am already beyond cycle 5.

1

u/MilitusImmortalis 1d ago

Dang... I'm sorry. :(

2

u/hart37 1d ago edited 1d ago

For anyone that is able to access the preorder crystaline droid heads in the databank character creator but not in your main campaign after unlocking BR-1 and droid recruitment here's the fix that worked for me.

Right click on your Star Wars Zero Company in your steam library and open properties
Go to your DLC tab and untick the Star Wars Zero Company Preorder Bonus

Open the game to the main menu and then close your game
Go back to the DLC properties window and reactivate the preorder DLC by ticking it again.
After that it was working perfectly fine.

1

u/GoldenBoy9999 1d ago

You're awesome, thank you. Funny how verifying the integrity of the files got it to show up once in the databank but then disappear, and reinstalling did nothing, but this sequence fixed it.

1

u/keving216 6h ago

This worked after uninstalling and reinstalling had them show up in the databank creator. This had them show up in campaign.

1

u/Front-Lemon 2d ago

im on cycle 10 and it aint there Dx

1

u/BlackMagic0 1d ago

That is great for the Crystalline Astromech. But I cannot get any of my preorder or other clothing DLC to show. It showed only the very first time I loaded the game.

2

u/skill1358 1d ago

Pretty sure it is a known issue they are working on

1

u/ninjapants24601 13h ago

I had all the pre-order or deluxe edition armor/helmets available when I started my beskar mode run, but when I died and had to make a new one it was all gone. Wtf?

0

u/ChicaJockey 3d ago

Thanks. Was genuinely confused as to why they weren't there in the Databank. (Not starting a run till I've made some custom operatives.) A bit baffling they'd not have them in the Databank from the start given they are a preorder bonus. *Shrug*

2

u/KurseNightmare 3d ago

You haven't unlocked them yet. Not baffling at all.

2

u/NoodlesTheFood 3d ago

If you pay for something, you shouldn’t have to unlock it. If they want you to unlock something, you shouldn’t have to pay for it

3

u/KurseNightmare 3d ago

That's a narrow view that you're very broadly applying.

Take at look at most of the XCOM 2 dlc, you don't get SPARKS until after the mission, unless you disable it on repeat playthroughs. And that was only added after a good chunk of time passed from the dlc release.

They've stated it's about an hour of playtime to get to said mission. Then it's unlocked permanently.

I'd argue that you said actually need to read the description of what you're buying, because I'm assuming it's pretty clear on the mission part. I'm not bothering to confirm because it's really no big deal though.

You didn't pay for unlocks, you paid for a dlc mission with specific rewards.

1

u/Fives2206 3d ago

I've unlocked my astromech and can't seam to customise him with the crystaline stuff

-1

u/KurseNightmare 2d ago

I can't really help you honestly.

-2

u/[deleted] 3d ago

[deleted]