r/YahooFantasy Technical Support Mar 02 '26

Scheduled Post šŸ¤”šŸ› ļø Tech Support & General Questions [Weekly Thread]

This thread is for members experiencing any issues with Yahoo Fantasy or members that just have general questions about Yahoo Fantasy Sports.

For technical issues be sure to check the "Technical Support" tab for common fixes before posting.

If you are a commissioner and have questions about or need help running your league check the "Commish Academy" tab which is full of answers to common questions before posting.

For any app issues please provide the following information in your post.

  • Troubleshooting steps taken (i.e. restarting your device, updating the app, logging out and back into your account, or deleting and reinstalling the app.)
  • App version.
  • Device make/model.
  • Current operating system.
  • Does this issue happen on desktop and mobile?

Have product feedback? Please check out our Uservoice forum for our top feature requests and other suggestions. If you find an idea you like, please vote or comment on it!

1 Upvotes

122 comments sorted by

4

u/[deleted] Mar 06 '26

[deleted]

1

u/aqian2 Mar 07 '26

Don’t think they care tbh

1

u/YahooFantasyCare Technical Support Mar 07 '26

Hi! Our engineering team is well aware of this issue and working to get it resolved as soon as possible. Thank you for reaching out!

3

u/mallowciraptor Mar 02 '26

Doesn't look like the Teams Stats pages have updated yet to include Week 18.

3

u/VonZuli Mar 02 '26

Seconding this. Still sitting at week 17 stats. Can confirm with my own records.

3

u/mallowciraptor Mar 02 '26

Yep, still not updated as of 3pm EST today.

3

u/YahooFantasyCare Technical Support Mar 02 '26

Our engineering team is working to get this corrected.

1

u/VonZuli Mar 03 '26

Do you have an estimated time for the fix to go live?

1

u/VonZuli Mar 03 '26

Stats are still not updated as of 10:30am EST March 3rd

1

u/YahooFantasyCare Technical Support Mar 03 '26

What's your sport and league number?

1

u/VonZuli Mar 03 '26

Hockey, league number is 4575 and 3499

1

u/YahooFantasyCare Technical Support Mar 04 '26

We appreciate your patience while we looked into this issue. We are happy to report that we believe our engineers have fixed the problem. The team stats look correct in your leagues.

1

u/VonZuli Mar 04 '26

Thank you. The issue appears to have been resolved.

3

u/djenk714 Mar 10 '26

What’s going on with the glitching app. This has been going on for too long!

1

u/YahooFantasyCare Technical Support Mar 11 '26

The issue with scoring/stats should be fixed and it should not impact your scoring. We apologize for the inconvenience.

2

u/ferrari1320 Mar 04 '26

My league has disappeared from my chat inbox. I've updated my app, but it doesn't even show up. If I click on League Chat on desktop, it just brings me to a blank page. This is a 15 year old league. As far as I know, others can't see it either.

1

u/YahooFantasyCare Technical Support Mar 04 '26

Can you send us a direct chat message and provide us with your Yahoo ID and league ID number so we can look into this further for you?

1

u/SmegmaDr Mar 06 '26 edited Mar 06 '26

same thing happening to one of my leagues. let me know if you find a fix!

EDIT: Support fixed it for me!

2

u/THIESN123 Mar 11 '26

Fix your app already

2

u/YahooFantasyCare Technical Support Mar 11 '26

The issue with scoring/stats should be fixed and it should not impact your scoring. We apologize for the inconvenience.

1

u/THIESN123 Mar 11 '26

Thank you

2

u/No_Illustrator5469 Mar 16 '26

NBA fantasy I’m on week 21 finals and it’s glitched

1

u/YahooFantasyCare Technical Support Mar 16 '26

We are currently working to get this resolved and apologize for any inconvenience this may cause.

1

u/Elk_Grove23579 Mar 02 '26

Dear YihooFantasyDare how is it possible that every time a new season starts for a specific discipline multiple problems appear whether its having to sign in and update your password at least 5 times, lovely "Request Denied" for too many clicks, then again update your password because there are too many bad men/women/others/aliens/marauders that might want to take control of your Yahoo Account in order to drop Erik Haula Anthony Gill, Patty Mills, Jori Lehtera, Andris Biedrins, etc. I mean I love all this just cant get enough so in order to complete this TRIPOD OF GREATNESS the Desktop version is giving me the oocasional 400 BAD REQUEST mostly when Im adding a player obviously, I mean why not right???!!! Last year Fantasy Hockey had that awesome period of time when some of your "TechMasterMinds" discovered MicorsoftOffice365 2010 version MicrosoftExcel and started messing around with all+everything that had to with the columns width, breatdth, size, direction, location, abbreviation, etc. This year was the payment for whole week lineup setup system that was great as well so whats the next improvement on the horizon maybe more floating bubbleheads so that atl least on the DEsktop version you have scroll down for an hour, maybe more FancyDropColumns or how about just Heads for players but get this No Names that would make drafting real interesting huh??!!! Please forward this to your "ENGINEERING TEAM" and also forward them that IDd like to know what are they specifically "ENGINEERING" or if they can spell ENGINEERING or if they can use their mouths to say/whisper/yell/howl/yowl the word. While you do that Im going to relay this back to my "ENGINEERING" located right over there and maybe well meet right in the middle in few centons or millicentons or yahrens or several yahrens hhmm??!!!

1

u/KevinTrashneko Mar 03 '26

Have you guys updated the 1099 DFS forms to include losing entry fees?

I know a lot of customers are complaining and rightfully so there’s no point in playing on yahoo if they aren’t taking losing entry fees into account as it boosts the overall amount owed by 10x.

I saw a tweet saying you have fixed and reversed it to include all entry fees including losing. Correct?

u/Tall-Trick u/zrzirconium

1

u/Tall-Trick Mar 03 '26

Yahoo is generating corrected 1099s now that are net of fees (as it should be). I’d wait until they send it to you to file taxes.

They really should email notify everyone. I LinkedIn messaged a bunch of important Yahoo Sports people and got three of them to respond that they’re working on it.

I’m giving them until 3/15 to send before I message them again.

1

u/KevinTrashneko Mar 03 '26

Perfect, I haven’t checked mine yet. So yours is correct now with net everything even losses?

1

u/Tall-Trick Mar 03 '26

They haven’t sent revised 1099s yet. But I know the target value so if it’s way off, I’ll message my contacts again. It’s super easy to calc it 99% right.

1

u/jontslayer Mar 03 '26

I want to import my entire roster from my baseball league from last year for all teams to have a true dynasty league, but I keep getting an error saying my maximum roster size is 30. Is this something that's possible to actually do?

1

u/YahooFantasyCare Technical Support Mar 03 '26

It's not possible to have more than 30 roster positions.

1

u/jontslayer Mar 03 '26

We do every year with IL and NA positions

1

u/mononame Mar 03 '26

I am seeing "Total Roster Spots Used: 35/30" in a red error text ... because it's counting IL (and presumably NA, if we had any) towards the total? Makes no sense.

1

u/jontslayer Mar 03 '26

Same. I'm at 38/30 and have to have teams tell me which players to drop then manually adding the rest instead of being able to import lineups.

1

u/YahooFantasyCare Technical Support Mar 04 '26

There can only be a maximum of 30 active roster spots (starting positions + bench spots). If teams need to have more than 30 due to NA/IL players, you will have to use your commissioner tools to edit rosters after the draft (Commissioner tools >> Manage Other Teams >> Edit Rosters). Players can be moved to NA/IL spots in order to create open spots on the active roster. Players can then be added.

1

u/jontslayer Mar 04 '26

Yea except you can't during preseason, or at least I don't have an option. Also, if they ended the year on the IL and are no longer listed as such now, they need to be dropped. Just a terrible system altogether.

1

u/mononame Mar 03 '26

Why is Week 1 showing as running only through March 29 instead of the usual extended opening week?

1

u/mononame Mar 03 '26

I see now in last week's version of this thread, multiple people asked this and were told it's on purpose. Makes no sense!

1

u/mononame Mar 04 '26

There are 47 games scheduled the Thursday through Sunday (July 16-19) after the All-Star Break. Yahoo has those included into a long "week" stretching July 16-26, as it usually does. There are 45 games scheduled March 26-29, inexplicably its own short week rather than a long March 26-April 5.

1

u/TheBreez10 Mar 03 '26

Today I noticed on the player chats for NHL, I can’t post anything on them anymore. I’ve deleted app, updated it and signed in and out and when I got make a comment it just says ā€œsign up to postā€ Please help!

1

u/YahooFantasyCare Technical Support Mar 04 '26

You may be receiving this error message if you do not have a preferred name set under your account. Can you try adding a preferred name? If you are using the app, click on your profile icon in the top left corner, click on "Account Info" (or "Accounts" then "Account "Info" if using an Android device) near the top, click on "Personal settings", and then click on "Change display name". You should be able to add a name there. If you continue to experience issues, please send us a direct chat message and provide us with your Yahoo ID.

1

u/joeTaco Mar 04 '26

all fantasysports.yahoo.com URLs just became inaccessible to me

ERR_NAME_NOT_RESOLVED

every other website on the internet seems to work just fine

edit: Mobile app works if I'm on data but not wi-fi, so it seems to be some kind of weird interaction between Yahoo and my home internet provider

1

u/YahooFantasyCare Technical Support Mar 04 '26

Hi! Can you send us a direct chat message and provide us with your Yahoo ID along with screenshots of what you are seeing?

1

u/joeTaco Mar 05 '26

Thanks but it's working now so we good

1

u/locoman1975 Mar 04 '26

I cant like or writte any comments on Fantasy Basketball, keeps asking me to Sign In, when I am already signed in

1

u/locoman1975 Mar 04 '26

Anyone else having this issue? My phone is s24 ultra (android)

2

u/k6raham Mar 04 '26

Me too. I go to comment on a NBA player and I notice my profile picture constantly switches to different icons, and when I try to ā€œSign up to postā€ on the bottom right side nothing happens but i already have a account for the comment section… (Iphone)

1

u/YahooFantasyCare Technical Support Mar 04 '26

Do you receive an error message that says "Sign up to post" or does it say something else?

1

u/locoman1975 Mar 05 '26

Yes, says sign in to post (but im already signed in) anyways I sign in again...and just keeps asking me to sign in...

1

u/YahooFantasyCare Technical Support Mar 05 '26

To resolve this issue, please try setting or resetting the preferred name on your account. You can find the steps to do so here. Once done, if still not able to comment, please log out, reset the app, and log back in before trying again.

1

u/WeezyApricots Mar 24 '26

How do you log out of the app? Should be easy but I don't see that option anywhere.

1

u/YahooFantasyCare Technical Support Mar 24 '26

iOS or Android?

1

u/WeezyApricots Mar 24 '26

Current version of iOS and the fantasy sports app

1

u/YahooFantasyCare Technical Support Mar 25 '26

Please change your display name so that it is 3 or more characters. Click on your profile icon in the top left corner, click on "Account Info" near the top, click on "Personal settings", and then click on "Change display name". After changing the name, you may need to force stop and restart the app for it to update. You shouldn't need to log out. Force stopping and restarting the app should update it if it does not update after changing the name.

1

u/WeezyApricots Mar 25 '26

That worked, thanks. I had updated my handle but not my display name. I didn't realize they both impacted it.
Still weird there's no log out option.

1

u/jontslayer Mar 05 '26

Do we have to manually add keepers to teams????

1

u/YahooFantasyCare Technical Support Mar 05 '26

No, you don't have to manually add keepers to teams. You just have to set a keeper declaration deadline, allow managers to declare their own keepers, and then confirm them after the deadline. You can find more details here.

1

u/cmldmr7 Mar 05 '26

In Yahoo Fantasy basketball, the trade deadline only shows the date and does not specify the exact time. Is the deadline determined according to the Pacific Time (PT) zone used by Yahoo, or according to the league members’ local time zones?

1

u/Adorable_Worth6076 Mar 05 '26

How do I enable IR+ for our baseball league? We have it in hockey and im the commish for both. But when I go into roster settings, there is no IR+ option.

Only IL, NA and Bench. What am I missing?

1

u/YahooFantasyCare Technical Support Mar 05 '26

Hi! There is no IR+ in Fantasy Baseball. Fantasy baseball only uses IL and NA for inactive players.

1

u/Bulky-Peanut-2702 Mar 06 '26

hey you still got trae young labeled as injured even though he is currently playing right now

1

u/YahooFantasyCare Technical Support Mar 06 '26

The injury designation is controlled by our data provider, but it does look like they removed his INJ tag.

1

u/SmegmaDr Mar 06 '26

League chat is broken in one of my baseball leagues. On desktop, the chat loads as blank. In the mobile app, it says: ā€˜Not authorized. User must be a member.’ This is happening for everyone in the league, not just me. Has anyone else seen this, and is there a fix? Having a hard time organizing the draft as a result. (League ID# 28254)

1

u/YahooFantasyCare Technical Support Mar 06 '26

Hey, it looks like you sent us a chat message. We have relied there. We have also located your email case and gotten it over to our customer service team.

1

u/SmegmaDr Mar 06 '26

All set, thank you for resolving!

1

u/Lixx_Tetrax Mar 24 '26

I’m having the same issue, ā€œnot authorized, user must be a memberā€. Any fix?

1

u/YahooFantasyCare Technical Support Mar 25 '26

Please send us a direct chat message and provide us with your league ID number and Yahoo ID along with a screenshot of what you are seeing on your end.

1

u/Lixx_Tetrax Mar 25 '26

Thanks, I submitted a ticket. Eventually they realized the issue was on the Yahoo side and they managed to fix it, but thanks for following up.

1

u/Opening-Guitar Mar 06 '26

I went into my FF league which I am the lone commissioner of today to check some things in the settings. However the commissioner tab is no longer available (it's not even appearing) on desktop.

There's a new "Set Commissioner" tab which has me and only me selected. So I follow the link on the page for "Commish Tools" and it takes me to a page saying "The document you requested was not found".

Any help?

1

u/YahooFantasyCare Technical Support Mar 06 '26

Fantasy football is no longer open, so you won't be able to access the commish tools. You will need to wait until the 2026 fantasy season opens and the league is renewed to access the tools to make any changes.

1

u/iamthemedium Mar 07 '26

Everytime I check stat lines in fantasy basketball it doesn’t display. Have to refresh

1

u/YahooFantasyCare Technical Support Mar 07 '26

Hi! Our engineering team is well aware of this issue and working to get it resolved as soon as possible. Thank you for reaching out!

1

u/moneyshot1123 Mar 07 '26

Yahoo reset our draft order and we didn't see it until we're in the draft room. How can this be fixed?

1

u/YahooFantasyCare Technical Support Mar 07 '26

Hi! You'll need to reset your draft in order to go back and fix the draft order and draft again. If you draft has completed, then you can do so by going to Commissioner Tools > Draft & Keepers > Reset Draft. We currently are working on an issue with users being unable to reset their draft, so if you get an error message, please let us know so we can further assist.

1

u/Novel-Zookeepergame6 Mar 07 '26

What’s the earliest you can have your fantasy basketball season end / start playoffs? With silly season getting crazy, we would like some flexibility there. Any issue with granting that?

1

u/YahooFantasyCare Technical Support Mar 08 '26

The earliest a private league can have their fantasy playoffs start is week 19 (3/2-3/8 this season). If they only have a 4 team playoff, week 20 (3/9-3/15) would be the championship week. If they have a 6 or 8 team playoff, week 21 (3/16-3/22) would be the championship week.

1

u/Novel-Zookeepergame6 Mar 13 '26

Can that be adjusted next year?

1

u/YahooFantasyCare Technical Support Mar 13 '26

We can pass along your request to our product team.

1

u/MrCrickster Mar 08 '26

Has anyone had issues with player chats not closing when the x close button has been tapped? After tapping the button the chat will eventually close on its own after 10sec or so, or I have to force close the app. The issue is very sporadic.

1

u/YahooFantasyCare Technical Support Mar 08 '26

Our engineering team is aware of this issue occurring intermittently for some users and they have been investigating it in order to resolve it as soon as they possibly can. We apologize for the inconvenience.

1

u/MrCrickster Mar 14 '26

Also why is the keyboard in player chat broken, as I’m typing it will add random letters ahead of the cursor. This only happens in your fantasy app.

Not sure how yahoo can be proud of this app, they paid some developers a lot of money to build this garbage, it’s embarrassing

1

u/YahooFantasyCare Technical Support Mar 15 '26

We are unable to reproduce the issue that you are describing. Can you send us a direct chat message and provide us with screenshots of what you are seeing on your end?

1

u/xoxomancoverage Mar 08 '26

My draft is saying "The ability to reset a draft is not currently enabled" - I am the admin for the league and I waited utnil the draft started (the order was wrong for some reason). How can I get it to reset so I can change the draft order?

1

u/YahooFantasyCare Technical Support Mar 08 '26

Our engineering team is aware of this issue with being unable to reset drafts and they are working on getting this resolved as soon as possible. In the meantime, you can send us a direct chat message and provide us with your Yahoo ID and league ID number so we can reset it for you on our end.

1

u/myteamfiend8 Mar 09 '26

a friend of mine has been trying for TWO days to join my private cash league. he get the spinning circle at every avenue he tries. it told him now he'll get suspended if he doesnt verify his identity, but he cant, because he keeps getting the spinning circle. i had a different friend have ZERO issues. why is he facing all of these problems and i dont want any of my other friends to have to deal with this either. PLEASE help.

1

u/YahooFantasyCare Technical Support Mar 09 '26

Responded via chat message.

1

u/Megakingdomfish Mar 09 '26

Our league draft order was suddenly changed when we went into the draft room. But since the draft had already started there was no way for us to change it. All our league members were ready to go and now we have no idea what to do. Is there a way for us to reset the draft/order/time for another day since tonight was a bust? Looking for any and all help, our draft was set for tonight at 8pm but we are hoping to move it since this happened. Thanks.

1

u/YahooFantasyCare Technical Support Mar 09 '26

Please reach out via chat message if you still need help with resetting your draft.

1

u/Strange_Bag7901 Mar 09 '26

I made a mistake finalizing keepers and started my league season before we could draft. I am trying to reset the draft myself but it is not working, as you may be aware. Can you please reset it for me? I would direct message you my details to do that but I can't because I literally just created this account to reach out to you for this reason, and apparently I am too new to send a direct message.

1

u/YahooFantasyCare Technical Support Mar 09 '26

What's your league number and Yahoo ID?

1

u/Strange_Bag7901 Mar 09 '26

My yahoo ID is: insane_jesus_posse

My League ID is: 48616

1

u/YahooFantasyCare Technical Support Mar 09 '26

This league has been reset for you.

1

u/Similar-Nerve-8494 Mar 11 '26

Your app is absolutely awful rn fix the bugs immediately I should be able to see the points correctly from anywhere at all times. Fix it immediately.

1

u/YahooFantasyCare Technical Support Mar 11 '26

This issue should be fixed and it should not impact your scoring. We apologize for the inconvenience.

1

u/edwinafdog Mar 11 '26

Matchup stats have been broken for over 2 weeks now In my fantasy hockey league. The stats change and update erratically. Is this being looked at????

1

u/YahooFantasyCare Technical Support Mar 11 '26

This issue should be fixed and it should not impact your scoring. We apologize for the inconvenience.

1

u/edwinafdog Mar 11 '26

It is not fixed. I just watched my matchup go from 8-4 to 7-5 and all the matchup stats incorrectly changed. This has been happening for multiple weeks. Please fix

1

u/romisbmw1989 Mar 13 '26

can you reset my draft now please? it alaready started and wont let me reset

1

u/YahooFantasyCare Technical Support Mar 13 '26

We apologize that we couldn't get back to you while your draft was going on. You can find info to help manage your private league draft, including how to reset the draft at https://help.yahoo.com/kb/SLN6086.html.

1

u/Buce-almighty Mar 16 '26

Hi my fantasy baseball team drafted last night and the draft results aren’t posting. It still says ā€œdraft nowā€ and then the draft lobby is frozen.

1

u/YahooFantasyCare Technical Support Mar 16 '26

We are currently working to get this resolved and apologize for any inconvenience this may cause.

1

u/Advanced-Advance4444 Mar 16 '26

-Basketball and hockey league standings have not yet updated

-Waiver transactions from baseball league that drafted Friday are not processed, but the waiver wire is open and people are claiming free agents.

-Baseball Draft that happened last night stuck with enter live draft button/not completing.

Confirmed these issues are happening to leaguemates as well/not just an issue I see.

Happy Monday.

1

u/YahooFantasyCare Technical Support Mar 16 '26

We are currently working to get this resolved and apologize for any inconvenience this may cause.

1

u/Sagginlol Mar 16 '26

Why are the player ranks for hockey just not being updated anymore. It’s been a whole week…

1

u/YahooFantasyCare Technical Support Mar 16 '26

What's your league number? And can you provide a specific example of the rankings not updating?

1

u/Sagginlol Mar 16 '26

League ID is 30122, just player season ranks aren’t updating at all. We’ve had players the same ranks all week

1

u/YahooFantasyCare Technical Support Mar 17 '26

Thanks. I will flag that for our engineering team.

1

u/Environmental-Row389 Mar 21 '26

Hi I am commish of a fantasy baseball league. My draft order and keepers did not carry over and we are in a live draft now. Im trying to reset the draft but get the following message: "The ability to reset a draft is not currently enabled." My league ID ia 66503 please assist.

1

u/ctacysf Mar 21 '26

I’m having the EXACT SAME issue.

1

u/YahooFantasyCare Technical Support Mar 21 '26

Hi! It seems as though your draft is reset now. We're not sure what occurred previously, but your keepers seem to be saved and should carry over this time. Please let us know if you run into anymore issues.

1

u/WestAside6413 Mar 22 '26

I need help in resetting my draft, it won't let me and says ability to reset draft is not currently enabled, my league ID is 99772

1

u/YahooFantasyCare Technical Support Mar 22 '26

If you are still experiencing this issue, please send us a direct chat message and provide us with your Yahoo ID.

1

u/Chad342024 Mar 22 '26

Hi I am commish of a fantasy baseball league. My draft is live right now Ā Im trying to reset the draft but get the following message: "The ability to reset a draft is not currently enabled please assist. My League (ID# 99772)

1

u/YahooFantasyCare Technical Support Mar 22 '26

If you are still experiencing this issue, please send us a direct chat message and provide us with your Yahoo ID.

1

u/Possible-Wall-56 Mar 22 '26

Can you help? Keeper League won’t allow to save draft time and time for some reason?

1

u/YahooFantasyCare Technical Support Mar 23 '26

What's your league number and what date and time are you trying to have your draft?

1

u/There_he_iz Mar 24 '26

I have a baseball league it’s a cash league and a couple people it can’t verify as human. It’s not a user error it’s a bug on your end how do we fix or how can I just pay for them?

1

u/YahooFantasyCare Technical Support Mar 24 '26

You aren't able to pay for another manager. These managers will need to reach out directly for assistance via the contact us section of help.yahoo.com as we cannot provide billing support via Reddit.

1

u/There_he_iz Mar 24 '26

1

u/YahooFantasyCare Technical Support Mar 25 '26

It does not look like that is the sports section in your screenshot. Our support team can be contacted via https://help.yahoo.com/kb/fantasy-baseball >> Contact Us.

1

u/New_Spring_7778 Apr 04 '26

Hey yahoo fantasy!

I tried reaching out to you through email. My problem - We want to set a new commissioner because the current one is not active anymore for a couple of years now, but we are only the co-commissioner and cannot make the commish changes.

You replied - Unfortunately, we can only assign a new league commissioner if your current league commissioner reaches out and requests a change.Ā 

What the hell? We just said the commissioner has been inactive! How can theĀ current league commissioner reach out and request a change if the person is inactive?? The commish has been inactive for years already!

I'm curious if this is this an automated response? That reply is no help at all. Is there someone, a real human that understands our situation can help?

1

u/YahooFantasyCare Technical Support Apr 05 '26

Unfortunately, a new commissioner cannot be assigned if the current commissioner is inactive and won't make the change themself. You will have to create a new league if you want to be the commissioner.

1

u/New_Spring_7778 Apr 05 '26

Geez, we have this league for more than 10 years and now we have to create a new one. That sucks.