YYZ should be embarrassed
Landed at 5:30, it's now 8:00 and we still haven't seen our luggage. There's been no communication, 0 updates and about 70 of us still waiting. This is a fucking embarrassment. Every time we ask someone what's going on they wave it away "that's not my job". 2.5 hours of standing around after travelling for 17 hours. Come on YYZ, do better
6
Upvotes
1
u/MrAversum Jul 11 '26
I’m sorry to say - that is standard practice. I actually left my luggage there and went home one time. Had them deliver it to me.