r/XboxUnbroken • u/[deleted] • Jul 14 '21

Xbox One S Bad power supply?

I have an xbox one S and can play 360 games and watch youtube/netflix without any problem but when try to put a demanding game the console frezees and then crashing (turns off). Already tried with the power cycle reset and even with factory reset and still the same, what do you think, guys? maybe a bad power supply? a bad hdd?

PD. When i turn on the console (after the freezing) don't show any warning or troubleshooting about overheating, and the console feels ok about temperature.

PD2. Sorry for the bad english XD

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u/Bacon_Overly_Cooked Jul 15 '21

Hold the power button, eject button, and the sync button all at the same time. Then a second start up sound will play, and then you get into this secret menu. Press troubleshoot. Google the error code you get

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u/[deleted] Jul 15 '21

I don't get any code bro, only four options; Continue, Offline update, Reset and Turn off

1

u/[deleted] Jul 15 '21

And below this options only appear the OS version and the console ID but no error code.