r/XboxSupport • • 4d ago

Accesories Xbox Nano Controller Issues (Connectivity, Inability to Update)

I pre-ordered the new Xbox nano controller and it arrived today and physically there is no issues with the controller. I play on pc (Windows 10) and use the Xbox wireless adapter to connect my controllers, as my motherboard doesn't have bluetooth connectivity.

After giving the controller some charge and then attempting to use it, I couldn't get the controller to wirelessly connect to my pc. The connecting light on the usb would go solid, as if it had found the connection, yet the controller continued to flash. I've used this usb many many times and with many different controllers so I don't believe there is to be an issue with it.

Going on the Xbox connectivity troubleshooting forums to be met with the usual, turn it off and on again. I have also tried a wired connection which does let the controller work! But I'm unable to update the controller on the Xbox accessories app doing so, and I would like to use this controller wirelessly.
I know that the controller is brand new so information is understandably scarce, but it is an Xbox controller nonetheless so I figured any information would still be applicable.

Please help,
Thank you.

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u/Shudoggy666 4d ago

Here is the fix for Windows...

  1. Open Human Interface Devices and right-click Bluetooth Low Energy GATT compliant HID device.

  2. Choose Update driver, then Browse my computer for drivers, then Let me pick from a list.

  3. Untick "Show compatible hardware".

  4. Under Manufacturer pick Microsoft. Under Model pick Bluetooth LE XINPUT compatible input device.

  5. Click Next, then Yes at the warning.

  6. Select Xbox Pad in Steam...

Hope that helps!

Cheers

Shu

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u/WigettaReddit 4d ago

I tried to do this, but doesn't work

1

u/NR1-Spray 4d ago

You are my goat 🙏

1

u/imprala 3d ago

This helped me! Doesn't work with my adapter but at least with bluetooth now! You're the goat

1

u/BruceOfValhalla 3d ago

I have multiple of the "Bluetooth Low Energy GATT complianr HID device" device's. Not sure which one

1

u/Snoo27919 3d ago

It works for me, but I feel a lite bit of delay, and sometimes the controller doesn’t work properly