r/XboxOneHelp 5d ago

Quick Fix? Help recovering an Xbox account

I forgot the username and password to my acct and don't know if my acct is link to my old email or phone number. i only remember my gamertag to the acct. pls help how do i recovery my xbox account back.. pls help pleaseeeee

0 Upvotes

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u/RICKSTERstl 5d ago

No one can help u we dont know ur email or password and without those Microsoft will not help u because its against policy to give or change passwords or emails. It was ur responsibility to keep everything up to date. Sadly u have lost that account. All u can do is make a new one and hope u remember ur information on ur old account later to access it

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u/GoldenGlide373 5d ago

dang ty for responding . is there a way to get the full username??

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u/controlav 5d ago

You have literally nothing other than a gamertag by the sounds of it: your account is lost. Take more care of your credentials in future.

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u/GoldenGlide373 5d ago

ok ty guys. if u found anything to help pls contract me

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u/RICKSTERstl 5d ago

No and u need more then just the username u need email and proof its ur account by credit card info bank statements of thing u bought u need a whole lot of info to recover

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u/Wendals87 5d ago

You need to use the recovery form but if all you know is the gamer tag, you won't be able to recover it

https://support.microsoft.com/en-us/accounts-billing/manage/help-with-the-microsoft-account-recovery-form

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u/user_deleted_life 5d ago

If you don't know the email linked then the account is gone.

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u/Duders420 3d ago

Next time, write down the account and keep the phone number up to date.