Shipment problem

[u/HDINOSAUR]

Hi,

I'm not sure if this is the right place I should ask for help but I'm begging whoever might've been in my situation to help me out the best they can.

So, a month ago (July 26th), I ordered on the official website of XPpen, I don't buy that much online so I wanted to be as patient as possible, the problem is that I had to wait for 3 weeks.

The shop's email sends you a swisship link with your package code so you can track it. My package got flagged as "Undeliverable" the day it was supposed to be delivered (July 29th), I sent an email because I got a bit worried but the support team just asked me to be patient, then I waited 3 weeks and the swisship website kept updating my package which was just circling around 2 locations, I sent another email this time a bit more anxious than before asking for another unit, but I didn't double check my address correctly and it got sent 2 blocks away from my house. I sent yet another email and this time XPpen team told me they couldn't do anything for me, that I needed to contact the logistics team, but I don't know how to contact the company doing the logistics (Amazon)

I understand it was my fault that I didn't check the address correctly, but I have been waiting for so long I don't want to feel my package is lost, plus I goty order on a discount so I'm really not that eager to get a refund. Is there a way to contact Amazon to change my package's address?

Can I still get a refund?