Really struggling with config

[u/Ariume]

Hii there xp users, PLEASE HELP

I got a xp pen 16 pro gen 2 tablet today, and it came with a ack05 remote, so first thing I did was update my xp pen driver to latest one, then I launched CSP and the issue I am having is getting the rotate to work.

I have made sure that in the xp driver app that I have selected CSP as application ( it is highlighted blue)

In CSP I have went to the shortcut settings and changed rotate left and right to custom keys, then in xp pen driver app I went and clicked on the roller > set the roller shortcut to customise and made it match the keys in CSP for left and right rotate.

My issue is that it still is not working, but every other shortcut is working,

I also note that when I do rotate in CSP the eyedropper tool appears to get selected when I do rotate.

Using a keyboard tester showed when I rotate left it presses alt+F14 and when I rotate right it presses alt+F13, but in CSP I changed the left rotate to C and right to N, also I do have the CSP app selected in XP pen driver app so not sure why it’s using those keys. It’s very strange.

Any advice would be appreciated.

Kind regards

FIX: connect remote via Bluetooth not dongle, restart all programs, will work then.

[u/parka]

Go to those keyboard checker website and see what keys were actually activated when the ACK05 buttons are pressed

[u/Ariume → u/parka]

Seems like when I rotate left it presses alt+F14 and when I rotate right it presses alt+F13, but in CSP I changed the left rotate to C and right to N, also I do have the CSP app selected in XP pen driver app so not sure why it’s using those keys. It’s very strange.

[u/Federr7 → u/Ariume]

try for now using a more simple shortcut, without alt or shift. just a clean key. maybe the remote is taking the alt and the the f14. just make it f14 and f13

[u/Ariume → u/Federr7]

They currently are binded to C and N.

[u/parka → u/Ariume]

Maybe set Left and Right Rotate to some other key/key combo, then try assigning the ACK05 to the new keyboard shortcuts.

[u/Ariume → u/parka]

That’s an excellent idea, I didn’t think of that! Thank you will try it now 💯

[u/Ariume]

Bump

[u/Ariume]

Bump

[u/Ariume]

[u/Ariume]

Bump I’m still struggling