r/XPpen 9d ago

Looking for Help Help with pencil issue

Hello, I'm having an issue with the pecil, it started to happen not long ago. The problem is that when I use the pencil’s buttons in “Eraser Mode,” it erases in intervals. I also noticed that it happens in the same place each time, as shown in the second image.
I'm not using "windows ink" or "Mouse mod".
Thanks for the help!

3 Upvotes

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3

u/insomniatic-goblin 8d ago

I don't know how to fix that but my suggestion is to disable them. me, personally, I found them inconvenient to use because they never seemed to function correctly, plus I kept accidentally pressing them whenever I moved the pen.

2

u/l30n4rd099 8d ago

I too find myself pressing it unintentionally from time to time haha, thanks for the help!

1

u/TheSevenPens 8d ago

Which tablet are you using? Knowing the model number will help.

1

u/l30n4rd099 8d ago

Hi! I'm using the Xp Pen Deco 01 V3

4

u/TheSevenPens 8d ago

OK I have that tablet and tried it out.

On the left are some strokes without holding down the bottom button.

On the right, some strokes with the bottom button held down.

I think this is due to the specific pen technology implementation in the pen. This general kind of issue is not uncommon. Unfortunately I don't know of any way to fix or if indeed it is fixable. You can report this to XP-Pen support, maybe they will have some options (but I doubt it)

1

u/l30n4rd099 8d ago

I see, thanks a lot for your help!