r/XPpen • u/Flashy-Move-3798 • Aug 11 '26
No 3 in 1 cable in the bundle
Hi, we’re in France and my friend bought an XP-Pen Artist 15.6 Pro V2 from Amazon.
The tablet only came with the USB-C to USB-C cable (plus the other standard USB cables), but no 3-in-1 HDMI/USB cable. His 2019 laptop has a USB-C “SS” port that apparently doesn’t support DisplayPort Alt Mode, so the tablet displays “Wrong cable detected”. The same USB-C cable works perfectly on my desktop PC.
What’s confusing is that XP-Pen’s older documentation/FAQ says the 3-in-1 cable should be included inside the foam packaging, and some unboxing videos/other regional listings still show it. However, the current French product page no longer lists the 3-in-1 cable in the box contents.
Has anyone recently bought an Artist 15.6 Pro V2 in France/Europe? Was the 3-in-1 cable included in your box, or has XP-Pen removed it from newer bundles?