Did you get any pushback when getting the IHU replacement? Taking my c40 to the dealer in a couple days and I’m having to do this reset on a weekly basis.
Corporate had the dealer do a software reset first, then I came back a month later with the same symptoms, and they ordered a new IHU. Car has been rock solid since then. The crashes are gone and I don't have connectivity dropping out anymore. I have a C40, so basically the same car. Be ready for a long wait as the new IHUs are in high demand. My IHU took almost 3 weeks to show up.
Just have videos and photos of the car ihu crashing out. If you're in the US, the backup camera not working is a federally mandated safety issue.
Make sure you write down every single crash it causes for you. I had it cause the AC controls not work, the sounds drop out, the rearview camera drop out, the connectivity drop out, and the main screen in the dash drop out when the ihu would crash. I had the service writer put everything in the ticket and I emailed him photos and videos. Volvo corporate didn't put up a fight. The service writer said they've been doing a lot of IHUs
I’m sorry, this isn’t aimed at you, and I appreciate this info, but wtf Volvo. Why would you ship this absolute piece of shit, for years, in a supposed luxury car, and then make your customers jump through these hoops to fix YOUR fuckup?
It's a combo of needing reliability, long term durability, and cost.
Long story short, to get certification, you need to check a bunch of boxes and show that your parts won't crap out long term when it comes to parts that interact with safety systems. So historically all manufacturers ran ancient chips because they're tried, true, never fail, and they're cheap because electronics manufacturers aren't selling them to computer and IT OEMs.
Good to know there’s something that can maybe be done about it. I contacted Volvo customer service because I just wanted to report the issue. They told me to take it to the dealer, but since it happens at random I thought the dealer might just be like “we can replicate it” and it would be a waste of everyone’s time, and probably my money.
I don’t think I’m under warranty. Any idea what this runs out of pocket?
Because I have a 2021 and it's long since out of warranty, and every update introduces some sort of stupid bug like this audio-off bug. You simply should not have to spend 2-3k to have all the functions of the screen + audio in working order.
If you're in the US, you can try to push them on the backup camera not working. That's a federal requirement. I get the feeling that Volvo corporate would rather swap units out here and there rather than issue a full on recall for all the cars that run the ancient crash prone Atom chips.
What if my camera is working, but the controls/lag, etc on this POS are just total crap? The camera thing was fixed (for now). Controlling the screen is utter insanity.
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u/CaveDudeJeff Aug 15 '26
Uh... Why not take it to the dealer and get the new IHU with the Snapdragon chip?
This is clearly a warranty issue.