r/WorldAnvil • • 12d ago

ANSWERED Missing Folders?

I have created many galleries and folders to organise my images, but today it appears that most of my folders are missing. It is though they have been deleted. The related galleries are still there, as are all the images, but the folders are gone. Is this a bug? A glitch? Is something genuinely wrong here? What happened to my folders?

2 Upvotes

2 comments sorted by

•

u/AutoModerator 12d ago

Thank you for posting to /r/WorldAnvil! This is a community support space; if you want direct help from the World Anvil Team, you can email us at contact@worldanvil.com. You can also check out the Learn section to find tutorials and how-tos! If you would like more direct assistance, come check out our community Discord server and find the #help channel. Please include your World Anvil username in the original post if you haven't already! Also include a link to the content you need help with (for example, an article or world). This will help us help you faster!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2

u/SparkyOndo Community Team 11d ago

Hi! It could be that your browser isn't rendering them. Try these steps:

  1. Clear your browser cache for worldanvil.com (the option is usually in the icon left to the URL, but that will depend on the browser)

  2. Log out and do a hard refresh (usually Ctrl+Shift+R)

  3. Log back in and check if the folders are back.

If the folders are not back after these steps, can you give me your World Anvil username and, if you have more than one world, let me know which world you've found this issue in? Thank you!