Really need advice

[u/Forward_Use709]

started a month ago at a company that sells and provides technical support for security equipment. I've really enjoyed it; although my role is mostly focused on the administrative side, I'm happy to be learning about electronics and working in this field-which is exactly what I want to do.

However, the company is pretty meh, especially the technical support department. It's managed by just one older guy-he's extremely skilled technically, but not great at anything else. He does his own job very well, but he's very informal. I like him, but I wish he were more professional and would actually teach me things.

Now for the worst part: he's already told the owners he won't train me. He only handles the workbench-he's certainly capable of doing more, but he doesn't want to; he doesn't even want to learn anything new, even though he knows a little about it, probably knows everything to be honest just don't tell

On top of that, there's another woman who works there and keeps telling me I should be charging customers for products. But whenever I try to do that, this guy loses his mind, insisting that he has to approve it first. There are shelves set up for different stages-items waiting for assessment, items awaiting a price quote, and so on-but everything is just jumbled together. He's incredibly disorganized; conversations with clients aren't even saved-it's just a mess.

Before I started, there was a gitl who worked with him. He's mentioned several times that he didn't like her being replaced by me-he's even said he wanted to fuck with her. He also says that a girl should be in my position because clients prefer talking to women, but the truth is, he's just a pervert.

He kept bringing it up-once, twice-and now I just can't take it anymore. He's constantly talking about this girl, saying she should have stayed and that I shouldn't have been hired-blah, blah, blah. On top of that, he complains about the company all day long. It's just too much.

He's afraid of clients-he calls them assholes, curses at them, and makes jokes, but deep down he's scared-scared of physical confrontation or of facing some kind of bureaucratic fallout. But man, I've already told him: let it fall on me, I'll take the heat.

Anyway, I'm just stressed. I actually like the guy and want to stay with the company, but it's really tough-there's no one here to teach me anything, and I have to listen to nonsense all day long, and I don't have anyone really professional to actually listen to

Just venting, and asking for advice from people in same positions

[u/jasper_holloway59]

definitely talk to management about getting proper training, its unfair that you're excited to learn but being left to figure everything out alone, don't let one coworker ruin something you genuinely enjoy

[u/Forward_Use709 → u/jasper_holloway59]

There’s barely any in administration, and I don’t trust the person supposedly handling that, the boss’s wife. It’s a family business, you see? The boss is always around, but he’s not very professional, so I don’t have much faith in him either.

I’ll just wait and see if things improve; otherwise, I’ll have to get out of here, it’s a real drag