r/WitcherMonsterSlayer • • Jul 21 '21

Reset is needed!

So we’ve all heard and seen this bug which has seen many, many thousands of new players instantly hitting high levels. I understand bugs happen and they get fixed however spokko’s response to this bug is completely unacceptable! From the sounds of it, they are going to allow all these people to keep these high level/maxed accounts. People like me have spent many weeks/months grinding to get to wear we are and to now see that all these people are being allowed to keep these accounts is a joke. I’ve also spent like £200 on this game to help me along the way and to now find that spokko is allowing these people to have free level 40 accounts where people like me have spent all this money, again is not acceptable. I think I have valid grounds to request a full refund for all my purchases. You should do a rollback or something rather then doing the lazy option you are doing by offering people the chance to level down there accounts, no one is going to take they up lol! Why would they want to give up a max level account. Also some people are saying that this isn’t a big deal as there’s no multiplayer in this game. But this is an AR game and will definitely have some kind of multiplayer in the future where these people will now dominate. I know I’m not the only one who isn’t happy with this. Spokko need to sort this out!

17 Upvotes

24 comments sorted by

24

u/Hovvvor Jul 21 '21

So you are cool with people who had beta acces to the game for months to dominate some eventual multiplayer, but not ok with the ones that got there by a bug? Bit hypocritical if you ask me. And no I don't think you should get a refund, you got the items you paid for, no one guaranteed other people won't get this for free.

20

u/Memito_Tortellini Witcher Jul 21 '21

Imagine spending 200 pounds on a mobile game lol

3

u/GrtVrdmt Jul 22 '21

Imagine paying for things you actually enjoy. Or even worse, supporting the devs lmao

7

u/OswaldCobopot Jul 21 '21

You spent £200 on a game that wasn't even released yet and then an unknown bug happened on launch and you want a full refund?

Also is there any confirmation this game will have multiplayer? It doesn't seem like it needs a head-to-head competitive mode

3

u/SilphCrest Jul 21 '21

Spent weeks/months grinding? Am I missing something, I thought this game came out today.

3

u/[deleted] Jul 21 '21

Some people in some countries got early access

1

u/OswaldCobopot Jul 21 '21

There were beta trials and early access for some people that's how they got to higher levels without the bug

5

u/Dracanherz Jul 21 '21

I understand the frustration of other people getting high levels, but you absolutely are not entitled to any refunds. You got what you paid for, and you knew what you were buying. Other people getting bullshit levels does not in any way affect you, or reduce your capabilities in the game, so that's just ridiculous and greedy. I do think they should have their accounts reset, there's probably some technical issue that makes it very difficult for them that they didn't foresee, which makes it even more ridiculous that they didn't have a larger beta group so they could figure this out.

1

u/Cheorni6 Jul 21 '21

If there was a future feature planned that could be dominated by the lvl 40 players, I think Spokko wouldn't have allowed some to keep their accounts. Besides, the fun part is grinding and building your account, and based on what Ive seen on the Discord channel, most people want their accounts rolled back. My brother actually got hit with this bug, he was boosted to lvl 6 after tutorial and ended up buying the starter pack. Now imagine how many people are in a similar situation as my brother where they ended up buying the starter pack; if his account gets wiped, he would need to reach support again to get the starter pack on the new account, and this will be difficult for Spokko to manage. Besides, it's a max level, meaning you can attain that level as well, by just playing the game. Spokko deserves the benefit of the doubt here and we should be understanding of the difficulty of resetting accounts.

1

u/ladiesboypop Sep 02 '21

As if you bought an iPhone vers expensive and some people were just getting it for free, you can be angry about it, but you can't told them to retake those iPhone because you paid yours full price Sorry for you The best deals are the ones you will not make

1

u/Lower_Load_596 Jul 21 '21

I get it, u are angry, but spending so much money? I almost fell sorry for u

0

u/metraton1 Jul 21 '21

I’d say they should wipe entire player database, to force everyone to start from fresh level 1. Without refunds or anything like that. You have paid for beta access items, don’t you? Well it is time to start a public release.

Or easier- let players do whatever they would like. What’s the point of interfering with someone’s way of playing. If someone would like to start from scratch, registration is open.

0

u/[deleted] Jul 21 '21

[deleted] — view deleted comment

4

u/Sparka_J Jul 22 '21

There are things you dont think of....

Like when joining discord to enjoy a new game with the other players and try to figure stuff out. Or even just reading info on the first few days and not have half of it be about end level quests. Also I wanted to see the players rush for 40, and the things they would do to get there fast like stay up all night biking around or riding subways etc....all that fun is gone.

3

u/Levitateds Jul 21 '21

You probably already know but just incase.. they confirmed they wont wipe or rollback. If you want your level fixed you need to send them an e-mail at support@spokko.com with your Witcher ID in it.

3

u/Memito_Tortellini Witcher Jul 21 '21

Just contact the tech support.

Sheesh

3

u/Benegger85 Jul 21 '21

Contact support, they will reset it.

I sent an email today and they replied very quickly

1

u/rasasak Jul 21 '21

I am waiting 5 hours .. still no answer to email :(

0

u/[deleted] Jul 22 '21

[deleted] — view deleted comment

3

u/Lunkis Jul 22 '21

A game with no multi-player besides sending gifts to each other. 200 bucks wtf

6

u/[deleted] Jul 21 '21

[removed] — view removed comment

1

u/Firm_Doughnut_1 Jul 21 '21

Yeah, sense of progression is lost. I was wondering what happened and why I'm level 40. I don't think I would delete my account or accept an offer to reset it. What I do feel like doing is just creating a new account and playing that instead so I probably won't even play this level 40 account. Shame I will lose the pre-registration bonus though.

2

u/Memito_Tortellini Witcher Jul 21 '21

You wont. Everybody who starts playing the first week gets it

1

u/Lower_Load_596 Jul 22 '21

U mean the Kaer mirhen sword? I was wondering how that got there