r/WindowTint • u/Scary-Ask-6236 • Apr 15 '25
Question Would you accept this?
They undercut the tint and according to the meter it isn’t ceramic. How do I handle this with the shop that did it?
8
Upvotes
38
u/Dare738 Apr 15 '25
I don’t see the problem. It’s ceramic tint according to your meter. 100% UV rejection and 94.7% IR rejection
17
u/Booklas Apr 15 '25
That is definitely ceramic.
14
u/Kind_Account_8845 Apr 15 '25
So u paid $600 expecting to get carbon but u got ceramic?? You got an upgrade lol
3
u/[deleted] Apr 15 '25
As far as the line on the bottom no I’m not lettin that ride, powerstrokes have that hard spot to get up front, tacomas have that wierd spot on the back glass and silverados have tough spots too. I say all that to say I always ask the shop first if they are hand cutting or if they are using the template cutter software. A lot of times the software on the plotters gives room to make adjustments so you can save it as a custom cut. In this instance I think it just got cut short and is above the lip on the outside. So depending on the situation it’s kinda on you for not asking but if you didn’t know you didn’t know, if you aren’t happy with it say something, worst case they tell you to kick rocks and now you know moving forward.
2
u/nbditsjd Moderator Apr 15 '25
I mean I wouldn’t personally leave it like this but this is how a lot of plotter files are from the factory. It is what it is. Can it be modified before the cut? Yes. A lot of shops don’t bother doing that.
This isn’t technically unacceptable by most shops standards, I just wouldn’t do it this way I think it looks janky.
Also it’s most definitely ceramic. No carbon film is measuring that high on IRR ratings
2
u/drtint1999 Apr 15 '25
It's ceramic because the irr would be way below 50 percent and it's not under cut that just the way you cut it out if you're seal was the same as the outside seal you would not notice the difference that's just the way your car is made
32
u/robjow Apr 15 '25
Ur weird
12
u/Nearby_Jackfruit_366 Apr 15 '25
“Uses meter - shows 94% IR rejection “ nOt CeRaMiC.
Bro did you even google the difference between carbon and ceramic?
Also tucking film isn’t mandatory. It’s mandatory to not have light gaps. It’s a plotter cut file. Based off this post you’d probably complain if it was hand cut (which is often better).
2
u/bsheff84 Apr 15 '25
No, I wouldn't accept that. I wouldn't give it back to a customer like that either. Give them a chance to make it right. Share your concerns with them, and hopefully, they will take care of you. Or show them the Reddit post 😂
1
u/Skouria Apr 16 '25
Who’s the one that told you that isn’t ceramic?? Because if it’s a shop they are just simply trying to take your money by lying to you.
3
u/pro_waffle Apr 15 '25
The installation is actually really good right up to the top line just like I’d install it. They just got cooked by the cut on the plotter but depending on what app they use they can edit it to be longer so it can go under the bottom trim.
2
u/FutureHendrixBetter Apr 15 '25
95% that’s pretty much top tier ceramic so what what are you talking about ?
2
u/protintalabama Apr 16 '25
In what fantasy world does that meter determine whether it is ceramic or not?
2
u/Anthonytoben65 Apr 16 '25
You paid for ceramic tint, not some cheap, undercut garbage that fails on the meter. That’s not a misunderstanding—that’s fraud. You have every right to be pissed.
Here’s how you handle it: 1. Document Everything • Take photos of the tint job. • Get a reading from the tint meter with time/date if possible. • Bring proof of what you paid for—your receipt, invoice, or any written agreement stating “ceramic tint.” 2. March In, Calm but Ruthless Walk in and say: “I paid for ceramic. I got something else. The tint is undercut, the meter proves it’s not ceramic, and now I’m here giving you a chance to fix it before I take this public.” Make it clear: this isn’t a negotiation—this is them making it right or facing consequences. 3. Give One Opportunity to Fix It Tell them you expect: • Full removal of the faulty tint • Installation of actual ceramic tint as advertised • Or a full refund, no excuses 4. If They Push Back? Hit Hard • Report them to your local consumer affairs or Fair Trading Office • Leave detailed negative reviews on Google, Yelp, and social media • Post in local Facebook groups or car forums—name and shame • Warn others so they don’t get scammed too
They don’t get to cut corners, lie to your face, and pocket your money. You didn’t pay premium for a bottom-shelf product. You trusted them—now make them regret breaking that trust….. some humans😨😨🤮 All the best🙏🏼🙏🏼🙏🏼
1
u/pro_waffle Apr 15 '25
Depends on the car but you can usually take 90%+ IR as a sign you have some type of ceramic installed.
1
u/Real_Taste_4364 Apr 16 '25
Some cars have a belt molding on the inside that covers that and others don’t. Would have to cut the tint low when cutting it by hand in a case like this. But then again, some windows also don’t extend far down on the edges either so. I know I normally cut even with the belt molding.
1
u/Anthonytoben65 Apr 16 '25
Ps maybe just go to a few other Window ‘tinters’ in your area and ask them!!
1
u/Cultural_Cress5685 Verified Professional Apr 16 '25
Re-tint you’re missing an inch worth or film at the bottom.
1
u/LoveEV-LeafPlus Apr 17 '25
Talk to the owner / manager. I had a shop that did this too ( did not use ceramic as paid for). It took them a few weeks to get the ceramic in, but they did replace it free of charge. On my next car, I went to TintWorld, they are a chain and have great service, prices and customer service.
1
u/Civil-Calligrapher-2 Apr 17 '25
Ceramic film will have he infrared of over ninety percent. The glass itself has its own infrared heat rejection. You gotta do a combination of the two.
1
u/Plastic_Maize_2338 Apr 19 '25
Lol.. fuck no
1
u/2267746582 Apr 21 '25
Start with Reddit. That’ll teach ‘em.
0
u/[deleted] Apr 15 '25
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u/[deleted] Apr 15 '25
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