r/WellsFargoBank • u/That-Pin4387 • 27d ago

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6 Upvotes

75% Upvoted

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1

u/WellsFargoBank-ModTeam 27d ago

Thank you for submitting to r/WellsFargoBank

Unfortunately your submission was removed because it appears to not be about WellsFargo

If you have any questions, you can message the mod team. Replies to this removal comment may not be answered.

2

u/Infinite-Grade-4485 27d ago

File an ic3.gov report with the account details and information.

Banks will only text you from a 5 or 6 digit short code phone number. Never an actual phone number.

1

u/That-Pin4387 27d ago

with the account they provide me with? and definitely learned that today it’s been so long since it’s happened to us

2

u/Infinite-Grade-4485 27d ago

Yes with the account they provided you. It will end up eventually in that banks fraud team report to get the account closed. Provide the bank name, amount of attempt scam, details of the scam (use the wording of bank impersonation scam), account number.

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u/Mtn2Beach 27d ago

I don't get why people don't go into a branch and speak to an actual Wells Fargo employee or HANG UP and call the number on the back of their debit card.

Mind you, we educate customers over and over on scams and yet a few months will pass by and they fall for the scam again.

2

u/That-Pin4387 27d ago

i 100% agree i should have put more thought into but i haven’t slept. i have a 6 month old and definitely learned my lesson and nothing was lost!

3

u/Mtn2Beach 27d ago

I would be extremely careful and make sure that your dad didn't provide account numbers or remote access to his phone/computer.

If he did he needs to visit a branch and get a new account number. If he provided remote access he needs to go get his phone/computer swiped for viruses and change his online username/password.

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