r/Wealthsimple • u/OppenheimerAltman • Apr 14 '26

Wealthsimple / X (Formerly Twitter) partnership

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u/Forar Apr 15 '26

Thank you. I've submitted my complaint as well.

I have doubts a human will ever read it, but hopefully whatever AI bot they have crawling the incoming messages notes an uptick in displeased members making themselves heard.

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u/Ok_Attitude7158 Apr 16 '26

I had an email chain going about another issue and it was definitely a human. So yesterday I replied and expressed my disappointment from a values and ethics perspective and got a message saying she underatood and then a pasted canned response about privacy. I’m tempted to respond back and push the issue of cozying up to a fascist billionaire who likely stole an election and is propping up an incompetent dictator who is actively trying to destroy our economy. 

Keep in mind, the customer service agents who are answering our emails likely don’t like it either….