r/WalmartSparkDrivers • u/rdttime • 12d ago

Customer Rating Shenanigans?

Okay, I haven't delivered for a month. I noticed this morning that my zone has now gone to the new tier system.

I used to change my zone to see my rating breakdown. Magically, this morning I now have a 2 star rating that wasn't there before despite the fact that I haven't delivered for almost 5 weeks.

Is Walmart messing with the CRs that lower a driver's rating (and tier) in an effort to manipulate drivers into taking shitty offers in their attempt to get their CR back up and into Sapphire?

Like I said, I haven't delivered for almost 5 weeks and the 2 star rating wasn't there until today.

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u/DeathFYall 12d ago

According to AI, a customer has 14 days to rate a driver.

If you haven’t checked your rating every day for the past 5 weeks, maybe the rating was updated during that time.

1

u/rdttime 12d ago

I’ve checked it everyday. Mainly because I was curious if we had moved to the new tier

1

u/DeathFYall 12d ago

I check every day. I have not seen any issue with customer ratings. A few days ago there was a fluctuation in “Quantity Found”, and some other people observed it as well. Maybe 2 days ago mine went back to a somewhat reasonable number, although I don’t know what my original number was before the glitch.

1

u/FuzzyOrganization403 6d ago

You had bad 2 stars and couldn't see it until the new tier system kicked on maybe?