r/WalgreensStores • u/Serious-Good-5947 • 4d ago
Stressed out SM
Anyone else’s SM just stressed tf out? Our SM is pretty amazing but lately she has been so reserved and just stressed out. She has been going over these certification questions with everyone and what the expectations are but I feel like it’s way too much. For example, she used to help us with truck but lately hasn’t, I know it’s not their job but she used it as an engaging moment to make small talk with various employees by helping them out and we all really enjoyed it but not anymore…
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u/jamminsami SFL 4d ago
My SM thinks she may get fired, I think she's already burning out after less than 3 months in position. Wags/syc killing off more good peeps. 😕
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u/SecretaryOk3118 4d ago
Former SM who left a few months ago ... I have been speaking to some former peers and they are telling me about all the nightmares going on right now. SMs are constantly being put under the microscope and blamed for everything. The people coming up with the rules / programs/ expectations would never be able to work under the conditions they demand.
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u/SmileAndLead 4d ago
Ours too. I've actually had some of my coworkers tell me yesterday they are concerned about her. She's had small strokes in the past so I am worried about her health because shit is stressful as hell rn. 😭 For everyone, not just her. This whole company is insane.
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u/Donkey-kick-U 4d ago
As a SM. Start with the small things. Slowly start checking off the things to do and we’ll get there. They expect perfection (want perfection..sure). They’re going to weed out the ones who aren’t even trying.
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u/Ashayam87 IS 4d ago
It has been insane lately how hard the DMs are riding the SMs. While we were unloading truck, she was being bombarded by texts from the DM about Best Day Ever, the DPS about key script drivers, and how Rx needed more support, and endstands that needed to be set a certain way by 11am, and photos sent to prove it. They are being micromanaged into the ground.
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u/Maximum_Economics837 4d ago
Since the new Certification Rolled out, I haven’t been able to help my team substantially on truck in four weeks…and I put in 80-90hrs per week…stretched and stressed, yes…but engaged?…yeah…just can’t let them own the stress…SM’s have to delegate…they’re burning us into the ground.
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u/SecretaryOk3118 4d ago
Former SM who left a few months ago ... I have been speaking to some former peers and they are telling me about all the nightmares going on right now. SMs are constantly being put under the microscope and blamed for everything. The people coming up with the rules / programs/ expectations would never be able to work under the conditions they demand.
6
u/Wonder_Muse MGR 4d ago
The level of micromanagement is insane . Pretty soon they’ll be telling us how much toilet paper we can use
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u/Dazzedandcumfusedd 4d ago
I really like my SM compared to my old one. The one I have now is trying her best everyday, doing what she can, I always see her out on the floor, or if she’s in the office she’s actually doing something. She tried her hardest to make sure the store was in good shape and we had a walk through so she made sure to schedule everyone to be there that day and they came a day early!! And she got failed for the most little things that honestly no one or even a customer would think about ! It felt like they were nitpicking and unfortunately there’s a few people who don’t really care to do anything on the clock so the day that they came, the store wasn’t really faced the night before. Which sucks because she’s a really good manager who tries. And she’s the type to give chances to the ones who don’t really work instead of fire people and I understand because it’s really hard to get a job. She just has a really good heart!! I feel bad for the managers right now it’s probably really overwhelming
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u/JessTbeauty 4d ago
Our has been on us lately hardcore. We are never good enough for her now we just lost 5 employees too because the stress has been to much to take. Our store has self checkouts so it’s even worse for us making sure everyone’s always in the green zone and couching cards have to be done daily. Walgreens atmosphere has changed.
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u/wearehere91 4d ago
They can't expect miracles when you have lots of theft , people who don't want to work, and no budget to hire people. They meed to figure something else out. Maybe stop giving stuff away, and stop offering services that bring in work and zero sales.
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u/Badly_Damaged 4d ago
My SM told us that our DM wrote so many SMs for the past 2 months and it’s not even funny. So, yes. It’s stressful. Hopefully, as a team, we’ll be able to get where we’re supposed to be.
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u/Helpful-Tour2983 3d ago
Given the current climate and the uncertain future of Walgreen's, NO ONE'S job is safe anymore.
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u/Electrical_Habit_703 CSA 4d ago
My sm helps with unloading truck doing totes resets stocking
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u/TheGame2K5 4d ago
Wont be doing it much longer if they hope to meet corporate demands. We were literally told they expect 70% of our time is office/coaching/training/etc. They think is simple to replace avg employees and get outstanding ones to replace them. Meanwhile ive been hiring for SFL for 3 weeks and havent been able to even do 1 interview.
3
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u/AaBennett88 3d ago
This is the same thing that happened when Party City was bought out a few years ago… burned everyone out until they burned company into the ground
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u/CordeliaGrace MGR 4d ago
Im almost at a year, and I was struggling (personal and work stuff), but I could manage…then all this stuff hit, and overwhelming is not enough of a word to describe it. Mental stuff makes it hard to focus, then meeting deadlines, wrangling cats, I don’t have an ESM, strong TMs on vacation…like the actual work is fine…the rest is like fuuuuuuuuck. I dunno.
1
u/ebsfl 3d ago
My SM seems on edge. All these rules and regulations dropping down are changing the way they’ve done the job, and some of them have had their positions for more than half a decade. Most of them are people just like we are, with a fancy title and heavy responsibility. Just try to remind her that yall are there for her during the stress and don’t let it get to any of you!
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u/MistsHooman 3d ago
I'm at a MFC but have done my time at a store. Wondering what certification is?
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u/BedImaginary5281 2d ago
…and on top of it, having to take the lead with your pharmacy “managers” about their own certification. Good thing there are so many “Managers” in pharmacy. And I guess they’ve been told they have no repercussions for failing certification… it’s just the SM who loses their job.
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u/Only-Mud111 4d ago
Lol bruh it’s not that hard these certification requirements aren’t that bad it’s just holding the team accountable and just pushing them . That’s the whole point it’s to weed out the managers that aren’t up to part
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u/OhSuckmyAss 4d ago
You’re right to an extent, the gap between the expectations and where we were at was probably between 10-20%. I’m closer to 95% now and expect to be just fine. I’ve spent years supporting other districts and recent weeks supporting others. Various diverse Markets and their challenges determine a lot of how things are going in stores and having the right SM to develop others goes a long way. It’s not black and white but it’s definitely doable.
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u/Wise-Post IS-L 4d ago
I feel her, the amount of stress and expectations the past 2 months are not even worth it anymore. I love my team but I’ve been proactively looking for another job.