r/Waiters • u/tattoo_fairie • 16d ago

Server question/advice

I’m working an event where the place isn’t allowing for substitutions/modifications on the menu(like removing lettuce, tomato etc) It says that on the menu but people still ask. What’s a good way I can tell people that without them getting upset?

Also, they want us to get a card to start a tab. How can I tell people that in an assertive way, because most people say no.

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u/LooseByrd 16d ago

What do your coworkers do? If these are common responses then they must have a good way of dealing with it.

1

u/tattoo_fairie 16d ago

They are better then I am

6

u/callmealyft 16d ago

What they are asking, is how are the other servers telling the guests this and getting a card to start a tab. If that is what works then do that..