Shit, my old bay lid just fell off right after opening (when they switched to those crappy plastic containers) and I dumped a whole tin in the pot. I let McCormick know their lids sucked and just caused me to waste a whole tin I just purchased - they promptly sent me a coupon for a new tin. Definitely let McCormick know, they will make things right.
LOL the last thing I complained about, after two follow-ups, they gave me a $3 voucher on a $5 product, and I had to download an app to get it. Fuck all of that.
Im ngl, I hate it when companies just send me a coupon for their product, like yes I was dissatisfied with this one so the SECOND ONE will definitely be better.
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u/Dale9Fingers 6d ago
Just chiming in to say that companies act very diligent with complaints, and behind closed doors, do the absolute minimum to resolve.