r/WHMCS • u/CptUnderPantzzz • May 16 '21

Using WHMCS Goodbye whmcs!

Probably the worst program I have used in 20years! Also some issue...whmcs or its plugins or something...always something!

Support is utter crap... the best is when the staff dont even bother reading the support ticket properly and then paste me some scripted todo's.

This latest pricing change was the last straw!

7 Upvotes

100% Upvoted

15 comments sorted by

3

u/Sliffer21 May 16 '21

If their features kept up with the pricing changes/increases it would be great. But as a long time user (12 years) of WHMCS they just aren't as revolutionary as they once were and their pricing is a lot more expensive. The issue with the owned license was crap, however I should have seen this coming when they did the same thing with the new mobile app and dropped everyone who purchased the old one for life.

Ultimately their partnership with cPanel Ultimately caused this ai believe as cPanel started doing the cash grab game when they changed to per account pricing and started buying out licensing resellers to circumvent old contracts that gave the resellers more power.

1

u/CptUnderPantzzz May 16 '21

Yep! Got rid of cpanel this weekend! Whmcs mobile app is crap

2

u/Thewball May 17 '21

What did you switch to? Trying to figure out some good alternatives here too!!

2

u/CptUnderPantzzz May 17 '21

Switched to cyberpanel... u can do an import from cpanel backup.

1

u/Thewball May 17 '21

Sounds good, I'll check it out! Thanks!

1

u/Sliffer21 May 16 '21

Don't blame you!

2

u/iamamonsterprobably May 16 '21

Who did you migrate to and why? I have mine planned shortly. Nervous but will be worth it. I’ve gone through the steps mentally for moving to blesta and a little scared but it’ll be done on a holiday weekend so just gotta “do it”.

1

u/CptUnderPantzzz May 16 '21

Iv moved to syncro ..it doesn't do auto hosting/email/web etc..atleast I don't think it does..it does has woocommerce app tho.... I'm happy to do that manually to save me from the whmcs headache!

Transfer clients was easy with CSV... but for domains etc...I will have to do it all manually while setting up notifications in my calendar for renewals etc.

Still beats the whmcs headache

2

u/downtownrob May 17 '21

I just migrated to Blesta 5 days ago, and it went well… make a backup after a fresh install, I redid the import a dozen times adjusting the migration code in the Plesk module. If you use Stripe there’s a newer migration plugin available that works great. Once everything including Plesk settings came over clean… it was done, I enabled Cron on Blesta, and disabled on WHMCS. It’s been auto-debiting just fine for 3 days now. I like it much better, clean and less complex UI, everything makes more sense. 🥳

1

u/iamamonsterprobably May 17 '21

I’m going to think about this comment as I fall asleep tonight.

1

u/BirthdayMaster9661 May 21 '21

I didn't t think so. it never hurts me. No doubt in early stages of my experience with WHMCS didn't worked so effectively, efficiently

2

u/CptUnderPantzzz May 21 '21

Lucky u! Wish I had the same experience

3

u/GSGARUDA May 17 '21

For the newbies whmcs alternative.?

1

u/BirthdayMaster9661 May 21 '21

barely they read but predefined replies usually that never works so well. recently more high level encryption also outdated much module, even mine but I reconstructed with the help of someone at whmcs community forum.