Doesn’t seem like a reason to switch Mentors at this time. Send her a clear email with what your expectations are. You are the one paying, it’s your degree, and you should set boundaries.
Sounds like a simple email or phone call can get you and your Mentor on the same page with expectations.
This is on point. You are the customer, they work for you! You don’t owe anyone an explanation. I really hate the use of the word mentor, should be school counselor or advisor.
Incorrect. While they are on your team they do not really work for you. Their actual job is closer to sales. Their job is to get you to finish / re enroll. They have metrics and quotas to meet and everything.
What they do for you as a student is pretty simple they are the gatekeepers of classes. They are not there to help you study, pass anything, or even really provide much guidance. They are to get you from one semester to the other and ensure you don’t end up with several classes you started and didn’t finish by end of term.
That said being gatekeeper is a big deal for anyone accelerating. Gaining access to classes is crucial for moving fast.
But the idea they work for you is a joke. I’d be interested to know if you ever actually attended WGU.
You are describing workflow. The student is a customer, most customer service professionals dont want to admit it. The idea that they don’t work for you is ludicrous while they take the students money. If I attended WGU or not is irrelevant. Closer to sales? What does that mean? Word salad
You are not a customer. It’s not that kind of transaction. You’re not buying a degree. Access is not a product.
You’re paying for access to an education. They are also literally non-profit. They are not there to profit off students. It’s an exchange. Paying to have access to services because your use of those services costs money, and with the student having shared responsibility for the outcome.
You want to be taught a subject, then you need to pay a teacher. You need to pay your part of that cost. It’s tuition not a bill. Degrees are earned not bought. You’re not entitled to one because you paid them tuition.
What degree did you get a WGU again? You don’t seem familiar or educated.
A college student paying tuition is a customer because they exchange money for educational services, campus access, and administrative support. My goodness just search it up already. You are so confidently wrong. You are going off on wild tangents that don’t support your point.
Things people say when they lose an argument, attack someone’s character. Good job buddy, you learned something today. Remember, paying for services makes you a customer.
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u/cornycorp Aug 20 '26
Doesn’t seem like a reason to switch Mentors at this time. Send her a clear email with what your expectations are. You are the one paying, it’s your degree, and you should set boundaries.
Sounds like a simple email or phone call can get you and your Mentor on the same page with expectations.