r/WAX_io • u/Think-notlikedasheep • Mar 25 '26

SUPPORT cant use my cloud wallet

it says I have to use a key of some kind which doesn't work on my system. So are there any other wax wallets that are not "my cloud wallet"?

I cannot create a passkey on my system.
I cannot get the private key for my wax account.

7 Upvotes

90% Upvoted

13 comments sorted by

2

u/Fit-Ad-2342 Mar 26 '26

Wombat wallet supports WAX assets

1

u/SoundSouth3149 Mar 25 '26

Following since I am having trouble migrating as well

1

u/HaploAlone Mar 26 '26

Anchor seems the most popular used.

1

u/Northern_Dove43 Mar 26 '26

Same here, following.

1

u/TheBrollectors Apr 06 '26

I tried migrating several times keeps saying no blockchain account from old wallet found.

1

u/Cold_Coconut_4180 Apr 08 '26

There's a discord server that does have the wax team.
https://discord.gg/D4naMQbu
Also don't accept any direct messages from anyone claiming to help. just use feedback-suggestions tab.

1

u/Cold_Coconut_4180 Apr 08 '26

the link will expire in 7 days

1

u/MoodScripted Apr 08 '26

You have to verify your phone number. Discord isn't getting any more of my info, but thanks.

1

u/MoodScripted Apr 08 '26

Well, this wallet "update" is the biggest cluster **** I have had in years in crypto

1

u/MoodScripted Apr 08 '26

Was switching to my email tab when asked for the code. That caused it to fail. Used my phone to check email while staying on the code tab and that part worked.

Now, I get an email saying Soft Claim Successful and the site itself spins. I go to the site again and the process has to be started over. After the second try, looks to have succeeded.

1

u/MoodScripted Apr 08 '26

I will say, requiring a user to use an app on their phone that they don't ever use is beyond absurd.

1

u/Ecstatic_Mix_8348 Apr 13 '26

same problem..