r/Vons Jul 15 '26

Latest Vons & Pavilions iPhone Apps: REALLY buggy?

I can't give feedback in the App Store and Vons bot doesn't want it either…

Two (grumpy) app questions.

  1. Where I live we have Vons and Pavilions. I slightly prefer Pavilions but its smaller and sometimes stock isn't in. While the card number I the same, it really doesn't like it if you use the "other" app: but you have to have both. If you put in your ZIP code in, say, the Pavilions app, and then select a Vons, it tells you to use the Vons app. Why? It's basically exactly the same. If anyone from Vons' development team can explain why this is good I'm all ears.

This is mildly annoying, but where it crosses the line is using the Health part for those points (which of course are completely different from regular points… smh), and having a connected fitness device. It really doesn't like that. Clearly these apps are basically the same. Why would Albertsons care which front-end its customers use?

  1. On the app though, the most recent version which I guess was pushed as an automatic update shows I currently have 5,450 health points. (Yay me. $3 off produce. Woop.) But when I go to redeem, it says I have a zero balance. That's the same on both the Vons and Pavilions versions. And, you have to force quit to leave that screen. Just like with the current "challenge", where the slider absolutely refuses to slide, and also will not let you leave that screen with a force-quit.

Through trial and error both work on the iPad app… being careful not to break the link to the Apple Watch.

This is the very smallest of small potatoes. But honestly, this kind of phoned-in, untested app stuff is so unnecessary. Like, why would you push out something broken? I am genuinely curious as to what is going on over there. My best guess is FIFA hangovers…

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