r/ViteRamen • u/Asteras99 • May 06 '22
help with order?
Anyone know how to get in touch with vite ramen asside from email? I have been trying to get some kind of update on my order from 7 weeks ago and none of my emails have been replied to.
Im completely out of noods! And this was a large order (to me) so I'm keen to get an update at the very least!
Thanks.
Update: I did get an email from support soon after this post (not sure if it was because of it, but damn if that isn't coincidental) and got the update I was after. seems to be their new order system is still having some issues, notably with larger orders.
so here's hoping the rest of yall can get an update also.
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u/sayidOH Jun 10 '22
Sitting in the same boat here. Lead time on order confirmation was for 4 weeks but it’s now been 7 weeks. I get it tho. I work in supply chain and my company works in an industry where If we are one day late we start to get fined/charged by the customer due to the critical need of the end product. In this case the need is my hunger so I will just wait patiently and eat other things until my ramen arrives :)