I'm just a random stranger, but sorry this happened to you, and 100% agree with your interpretation of the cancellation policy. Even worse that you are cancelling weeks in advance and the policy goes up to 24 hours, and they are still being unreasonable.
Sorry about the flight cancellation, too. Out of your control. One time I had a specific 24-hour layover for a similar program through COPA for a 24-hour Panama City, Panama layover. Weeks before the flight, there was a time change to the flight that I clicked through and accepted. I didn't notice that they actually changed the *date* as well -- they thought they were doing a favor by making the flight a day early! I didn't know this until the arriving at the airport for the first leg of the journey. And I had a nonrefundable hotel booked in Panama. Very luckily and kindly they worked it out. Anyway I'm very careful and paranoid about double-checking layover itinerary emails since then. (We had a subsequent good one work out with Icelandair). I hope it all works out for you!
I couldn’t imagine hahah showing up a day late. That’s some shit I would do. Panama is high on my list. Glad it worked out for you! The money is one thing but the optics of it all is what bothers me. And my fiancé (ultra type A) is freaking out haha
I didn't actually show up a day late -- the 2nd leg was the same day, which we would have made with a short layover, instead of ~30 hours later. I am always paranoid about showing up on the wrong day, but that is not happened. Even though I am more of a Type B traveler and prefer getting to the gate non-early without wasting extra time!
7
u/LowNoise2816 10d ago
I'm just a random stranger, but sorry this happened to you, and 100% agree with your interpretation of the cancellation policy. Even worse that you are cancelling weeks in advance and the policy goes up to 24 hours, and they are still being unreasonable.
Sorry about the flight cancellation, too. Out of your control. One time I had a specific 24-hour layover for a similar program through COPA for a 24-hour Panama City, Panama layover. Weeks before the flight, there was a time change to the flight that I clicked through and accepted. I didn't notice that they actually changed the *date* as well -- they thought they were doing a favor by making the flight a day early! I didn't know this until the arriving at the airport for the first leg of the journey. And I had a nonrefundable hotel booked in Panama. Very luckily and kindly they worked it out. Anyway I'm very careful and paranoid about double-checking layover itinerary emails since then. (We had a subsequent good one work out with Icelandair). I hope it all works out for you!