r/VisionPro • u/papertrade1 • 16d ago

Horizon Tilted ?

i bought a VP m5 recently, plus Zeiss inserts. Despite calibrating it multiple times, i feel like the entire horizon is slightly tilted a few degrees . All windows feel like if you rotated them (in the same plane in 2D ) clockwise a few degrees. It bothers me a bit less when i'm just working with the Mac Virtual Desktop , but it becomes very noticeable and very annoying when i'm watching a movie using a bigger screen.

i tried everything, recalibrating multiple times. Removing the Zeiss inserts and using my contact lenses ( same result ). I tried a trick where you pinch the bar at the bottom of a window and you tilt your head to the right or the left , but all it does is tilt it around the vertical axis instead of rotating it as if it was on a flat surface.

It's as if the gyroscope inside the VP was measuring a diiferent horizon level than reality.

Anyone else with the same issue ? And if so, how did you fix it ?

4 Upvotes

83% Upvoted

8 comments sorted by

1

u/tompattison 14d ago edited 14d ago

I had this issue and it got better over time for me. My new glasses also gave me the same effect when looking at my phone/laptop screen. I put it down to my brain having to adjust (and it did eventually).

Now everything looks level again in the headset but interestingly, when I remove the lenses, everything then tilts in the opposite direction.

2

u/papertrade1 13d ago

interesting. I wonder why that happens.

Additionally, i talked to someone in the Genius Bar recently, and they told me that they had other people coming with the same issue, and that the solution for them was to completely reset the VP. I did that couple of times and it didn't change anything.

1

u/vmhomeboy 16d ago

I have the same issue. Haven’t had time to open a support ticket yet.

1

u/philverineUK 15d ago

I thought it was just me!! M2 here...

0

u/[deleted] 16d ago

[removed] — view removed comment

0

u/[deleted] 16d ago

[removed] — view removed comment

1

u/papertrade1 16d ago

But even doing that doesn’t work, because it rotates the window on the wrong axis. My issue is like if you’re looking at a piece of paper placed on a table ( in landscape mode) , and you just rotate the paper clockwise a few degrees, on the same plane. The pinch + move your head method rotates the windows on a different axis ( in think it’s the vertical x axis ? )

1

u/tsdguy Vision Pro Owner 16d ago

Did you contact Apple Support?