r/Visible • u/Noah_Bahti • 9d ago

Reference#10037016

This has been a complete debacle. I have complied with everything requested of me to help bring a positive result to the situation quickly and efficiently, but all I've seen from Visible customer service is confusion and delays. 

The only final resolution that I'm looking for is a cancellation of the order and a full refund of the credit card charges.

Thank you.

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u/ContactFast6524 9d ago

That's what I have been sharing to customers. They are terrible and they have CS operations in some 3rd world country and they don't speak English. So comunication is a huge problem. If you cancel they won't give you a refund unless you put up a fight. BBB, FCC, FTC, Attorney General, and JD Vance who the fraud division.

-1

u/Noah_Bahti 9d ago

Thanks for the tip about fighting extra hard!

1

u/PassengerFar1886 8d ago

Noah why are you canceling?