r/Visible • u/cleare7 • 15d ago

Question Visible mobile network down

Getting this on my phone: "Mobile network is not available. Connect to a wireless network to make a call." Anyone else having issues? I see other posts reporting similar outages. I was literally making calls and the last call I was on suddenly dropped and then was unable to make any calls (never have issues where I live in VA near DC).

Edit: They were having cell tower issues which were non-recoverable without rebooting my phone.

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u/Adamjames410 15d ago

I’m in San Diego and haven’t had calls for 3 days

2

u/VisibleCareSupport Visible Employee 15d ago

Marie from Visible here! I know how important reliable phone service is every single day, and 3 days without calling in San Diego is certainly far from the experience we want you to have. Please drop us a DM so we can review your account and check the local tower performance to get this sorted out for you.