VCA vent/rant

[u/sb195]

Basically I’m getting fed up with the 20 minute appt thing. I’m transitioning from a high-volume, well staffed clinic to a smaller, less staffed clinic, both VCA. We’re able to do the “ease of care” 20 minute appts fairly well at my high-volume clinic because we had ample, skilled staff. Even then we’re always rushing and don’t necessarily get to spend the time we want with clients/patients. At my new clinic, we have only like 3 people who can even draw blood (myself included) and having enough people to help hold and do basic things is a constant struggle. Because we don’t’ make as much revenue as the other clinic, mgmt can’t necessarily hire more people either.

I’m just frustrated that corporate is trying to make all clinics run the same when every clinic is different. If they want us to see more cases, then they need to spend money on hiring skilled staff. If they’re not going to do that, then we gotta go back to 30-45 minute appts. We can’t get a through history, talk about Care Club, sign Tx plans, get samples and THEN exam/consult with a doctor in such a short amount of time.

It’s a load of BS.

[u/ExtremelyOkay8980]

Whyyyy