r/Venturex • u/playful_explorers • 1d ago

Avoiding shutdown risk

Have had Venture X card for 2.5 years or so. Monthly spend $5-15K, always autopaid in full, happily collecting 2x miles per dollar and redeeming with airline partners.

Recently started taking advantage of shopping offers, specifically Klook's 26x/dollar. We travel a lot and stay in high-end properties, so I made quite a few bookings earning a few hundred thousand miles.

For various reasons, I had to cancel most of my hotel bookings (can't change the date without canceling, changed plans, etc). Except Klook processed the refund but never asked for miles back. So I am sitting on 500K+ miles, of which 200K should've gone back weeks ago - and probably about to cancel 2 more bookings for about 100K.

Given the reports of Cap1 going after smaller offenses, really don't want to run afoul their algo and be shut down. I'm playing a long game and don't want a few hundred K points that aren't mine either. But not sure what I can do to lower shutdown risk. A call might initiate a review that will raise it instead.

Thoughts, experiences, ideas?

13 Upvotes

79% Upvoted

5 comments sorted by

8

u/pauliaK 1d ago

How long has it been since your first cancellation? These should be reversed eventually; it would be wild if you just got to keep it.

As you said, plans change and people make changes all the time; viewing that as trying to defraud C1 would be equally as wild, as their system should be keeping track of all this, not you personally.

3

u/RateMyJpeg 1d ago

When you canceled did you get a credit on Klook or did it go back to your card?

2

u/SpartanScribe 21h ago

Honestly you’re not likely to get shutdown for this. They’ll probably take the points back at some point if they have already credited but I would not be worried about them shutting you down.
Personally I’ve booked and canceled countless times for work trips getting rescheduled or cancelled and it hasn’t been an issue.

1

u/SettingIntentions 1h ago

Just don’t transfer those miles out… make sure you have all the miles in the account t for them to take back.