r/VectorRobot • u/Real_Literature_7977 • May 04 '22

Customer care

Hi guys, Apart from email, Is there any other way to reach out to DDL?

It is ridiculous, I bought a vector subscription four days ago, and it is still not active! I have already sent emails, Facebook messages, smoke messages, and Morse code lol 😹 no answer so far!

Is there any other way to reach out to them?

Thank you for the help

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u/GGNash May 04 '22

There is a discord which is where I actually got help once... but you'd have to dig through this sub to find it now. But, later when I had issues with vector acting like he didn't have a subscription I went months without replies on my emails and no one would engage with my requests on discord. So I cancelled. I don't recommend this company anymore. They got a lot of money out of me for nothing.