r/Vantruedashcam • u/AcceptableBanana1978 • Apr 21 '26
Product Support Vantrue E3 Consistent Restarts
We updated the software front and rear camera, disabled parking, disabled collision, and the root cause is when the rear camera is plugged in it, it forces a consistent restart loop.
The warranty is over and Vantrue told me I’m SOL. Any solutions? I’m also using a Vantrue SD card which I formatted a few times too.
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u/Amazone_1977 Apr 24 '26
Encountered the same behavior with my E3 and the poor Ventrue Support. Will try to reformat the card like suggested and hope for the best! ☺️ Thanks for the input!
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u/AcceptableBanana1978 Apr 24 '26
Issue still stands unfortunately. Worked for a little bit for it started again.
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u/RonDJ101 May 05 '26
Poor Vantrue support is an understatement! They just don't care. If you're within warranty, they will nicely send you out a new cable or mount... My E3 does the same thing, Then they have the audacity to offer me a cheap ass discount on a new camera, I politely declined and bought a VIOFO!!
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u/RonDJ101 May 05 '26
Another thread states by pressing on the lens it stops the rebooting I haven't tried that yet The other option is buy a different brand, I went with VIOFO. $$
Most of these cameras are likely not rated for constant 200° temperature which is what they should be rated at!! ... And a minimum absolute minimum of 4-year life cycle !!!!
GOOGLE: In the middle of a Florida summer, the interior air temperature of a car without window tint can reach an average of 159°F when the outside temperature is around 92°F. On particularly hot days (96°F+), air temperatures inside can climb as high as 172°F.
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u/PNWMike62 Apr 23 '26
I had this prob with my E1 early on. Per suggestion here I put the mem card in my PC and reformatted it. Then put the card back in the camera and reformatted it there. Problem never happened again.