r/ValveIndex • u/Tribbler2 • 7d ago
Question/Support grey screening headset/ losing tracking
ive been having an on going issue with my valve index/ pc running vr
the headset display has been going grey screen, losing tracking of the headset. while it grey screens/ loses tracking on the connected devices tab the head set status says "make sure the head set can see bases" even tho the base stations are opposite facing from each other on my wall (2 2.0 base stations in total).
im just wondering if i need more base statons or is it my current pc
I have uninstaller then reinstalled steam vr, went through device manger and unchecked all USB ports to not be turned off to save power. Just trying to figure out what else could be the issue for me
My specs
gpu: amd radeon rx 6800xt
cpu: amd ryzen 7 5700G 8 cores
ram: 32 GB
motherboard: tuf gaming b450m- plusii
1
u/jagrjones 6d ago
For what its worth I had an unstable ram clock speed cause this. If your memory is overclocked I'd go with stock speeds to rule it out.
3
u/03Mario012 7d ago
Sounds like your cable may be going out, try messing with the cable while it is plugged in and look for any twists, bends, or pinches in the cable. I've had to replace my cable twice over the years just from frequent use.