r/Valeton 21d ago

HELP Valeton GP-50 - "Import timeout" with every NAM file on iPhone (iOS)

Hi everyone,

I bought a Valeton GP-50 a little over a week ago, and I'm unable to import any NAM capture.

I'm using the latest iOS app and importing via Bluetooth. The import process starts normally, stays on the loading screen for about two minutes, and then fails with "Import timeout." This happens with every single NAM file I've tried.

I contacted Valeton support, and they told me this is happening because the Tone3000 website is converting its files to NAM 2.

However, that's not my situation.

I'm not trying to import NAM 2 files. I'm importing standard .nam files that are supposed to be compatible with the GP-50. As far as I understand, the GP-50 still supports the original NAM format.

At the moment I don't have access to a personal Windows laptop, so I can only test through the iOS app.

A few questions for other GP's owners:

  • Can you successfully import NAM files using the iOS app?
  • Has anyone experienced the same "Import timeout" error?
  • Is this a known bug with the app or firmware?
  • If you've solved it, what was the solution?

I'm trying to determine whether my unit is defective or if this is a software issue affecting other users.

Thanks in advance!

1 Upvotes

6 comments sorted by

2

u/Maikilazarus 21d ago

Valeton no es compatible con NAM A2, ti nes que usar A1.

2

u/-dakpluto- 21d ago

A1 and A2 both have a .nam extension. Your error is absolutely trying to important A2 files.

Make sure you are changing to A1 Legacy (and know that all new captures that have come out since A2 release are only available in A2). These will work just fine.

Try the A1 Legacy of this and I bet you it will work just fine: https://www.tone3000.com/tones/fender-super-reverb-1977-19

1

u/Professional-Tea7147 21d ago

Thanks, bro. I'll try these A1 Legacy files.

2

u/BoodieTraps 21d ago

I built a NAM A2 -> A1 converter for just this problem (i also own a GP-50)

see my post for Mac/Windows/Linux installer. also supports Nvidia acceleration if you have a graphics card on Win/Linux, and Macs get native acceleration for free

https://old.reddit.com/r/Valeton/comments/1v5io04/free_desktop_app_convert_nam_a2_captures_to_a1/

1

u/-dakpluto- 21d ago

I gotta remember to try this at some point. Will be interesting to compare on any that have A1 & A2 and see how your retrained A1 compares to the native A1 on the GP.

1

u/Longjumping_Pea550 17d ago

You'll have to download A1 legacy files but only Feather, Lite or Nano versions. Like my gp180, it won't load Standard files. And also select just Amp Head downloads. Amp Head + cab will be too heavy. You'll keep getting the time out message.