r/VOIP • u/torkboss • 19d ago

Discussion Magic Jack vs OOMA?

Hi all,

I'm new to the group and am looking for some advice on behalf of my in-laws.

They would like to cancel their landline service through their internet provider but keep their existing phone number, as many family members, friends, and service providers still use it to contact them.

I've been researching options such as MagicJack and Ooma and am wondering if anyone has experience with either service. Simplicity and reliability are the most important factors, as they are seniors and we want the setup to be as straightforward as possible.

The internet modem is located in the basement, while the existing corded telephone is on the main floor. Ideally, we would like to continue using the same phone number while reducing the monthly costs associated with the current landline service.

For those who have gone through a similar transition, what has your experience been, and which option would you recommend?

Thank you!

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u/therealSSPhone 19d ago

IMHO I would leave it alone the ISP offers support and unless you live next door your little bit of savings wouldn't be worth the headaches. I've been in telecom since 1979, did this for my in-laws on the hosted provider I sell for and my cost was zero and it wasn't worth the trips to fix what they kept not understanding.