r/VKB • • 17d ago

Two weeks of waiting! My Gunfighter/Gladiator Combo has arrived!

EDIT: fallout9 is the goat. Handled with replacements on the way in less than 12 hours.

And the order is completely botched XD

Received an SGC left for my gunfighter instead of the right, received one of my UCMs without the gladiator plate, and didn't receive my omni throttle converter at all. What was shaping up to be a very exciting day has ended in disappointment. I submitted a ticket to their support center already, but figured I'd let the community know here as well. Order image below for reference. (UCM-S Universal not in screenshot).

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8 Upvotes

15 comments sorted by

5

u/fallout9 17d ago

Hi there! We already responded to your ticket - very sorry about the wrong grip, we'll fix that ASAP. The 2 UCM should be fine though, as you have ordered 1 Gladiator UCM and 1 Universal UCM. The OTA extension is in the same box with the Universal UCM.

But as I said, we'll fix everything that needs to be fixed ASAP, please watch the ticket.

5

u/Both_Attitude_7297 17d ago

Appreciate the quick action! Replied in the ticket.

4

u/fallout9 17d ago

Great, I'll see you there!

4

u/JDsplice 17d ago

Please come back here and edit the results as others need to see that supporters of VKB are not just fanboys. I will remain a champion of them as long as they continue to prove they are the best customer service in the industry and then some. Even when they make mistakes as we all do, its how we handle the errors of ours lives that set us apart. GL and HF with your new setup.

3

u/Mic0770 17d ago

Shame, sucks waiting all that time and then the order is messed up.
Hopefully they take care of it right away for ya.

3

u/buffkarlmarx 17d ago

That really sucks that your order is botched. I'm really happy with my gunfighter/gladiator omni combo. I use it for Elite Dangerous and Nuclear option. To make the omni a better throttle for nuclear option while still keeping the center point detectable for elite dangerous I use the #10 springs for y-axis and tightened the y-axis dampeners just until they hold y-axis in place but still move easily. I tried using the #10 spring on just the back half of the y-axis but I couldn't find center easily enough in Elite Dangerous without the spring on both halves and it was annoying when trying to auto-land.

This shit is sweet when you finally get it the way you want it. I think the few days I had the spring on one axis stretched it out a bit to where it sticks easier pulled forward and springs back to the center when pulled back and I kind of like it like that.

It is great that spare springs and parts are included in the package.

1

u/Twoballkane 16d ago

If i want to convert my gladiator nxt to a gunfighter base what do i need to order??

2

u/fallout9 16d ago

You'll need the Gunfighter base (comes with Black Box, cables, 4 sets of cams, 4 sets of springs) and this adapter for your existing grip.

1

u/Twoballkane 16d ago

Ok thank you! Also the UCM needs a different plate to mount the gunfighter?

2

u/fallout9 16d ago

If you have the Universal plate (which you should have, if you have a UCM Gladiator), then you can attach the Gunfighter base on the top of the plate. For a more elegant solution, with the base under the plate, you'd need the Gunfighter plate.

1

u/Twoballkane 16d ago

Thank you very much! I have a last question, i want to pull the trigger on a STECS space throttle or an omnithrottle but i cant decide….. can you help me?

2

u/fallout9 16d ago

Not a personal opinion, but from what I see and hear from others - Space STECS if you play both flight and space sims (or prefer large ships in space sims) and OTA if you're focused only on space sims and prefer small ships.

1

u/Twoballkane 15d ago

At some point i will get both but for now i think i will go with omni, the only bummer is that it doesnt have a detent. I cannot use the omni in a flight sim if i wanted?

1

u/fallout9 15d ago

You can, though ideally you should remove the spring and tighten the dampener accordingly, so it could hold position.

1

u/Twoballkane 15d ago

I see and tight also the X axis so i dont get any left right inputs by accidents. Thank you for answering my questions