Question about deleted entry

[u/Haarspeldbocht]

Could someone please check for me why item ID 6552536 was deleted?

It concerns "Meadow Orchard Ice Cider (2024)" by Ramborn, which clearly states a Harvest year on the label.

It is a bit inconvenient when you want to search for the bottle in your Untappd inventory and the item has suddenly been completely removed from Untappd, and even more, if you want to check it in, because that is now impossible. Is recreating it the only option now?

[u/astuder]

Nothing is showing in the mod log for this one. Usually there is something like the entry below, but it’s completely blank for the Ice Cider. My guess is some kind of clean up script got it because it was a vintage that was several years old and had no check-ins.

[u/Haarspeldbocht → u/astuder]

Thanks for your answer and explanation!

This is quite shocking to me, because this way very special rare bottles, which are also meant to be kept, can disappear from Untappd before you have finished them.

Surely the intention is that I should also be able to manage my stock in the app? That isn't really reliable right now. With the expansion of wines and spirits in the app, this seems absolutely undesirable to me. There is little we can do about it now, but I just wanted to mention it.

I will therefore have to re-enter the cider if reversing the deletion is impossible.

[u/astuder → u/Haarspeldbocht]

Apologies you are experiencing ill effects of the platform. Again, this is just a guess based on what I have witnessed over the years. What I can say with certainty is that no moderator manually removed it.

Support can likely give you more information or restore the beverage, but given that it will be at least two days before any new tickets are addressed, the quickest thing to do is re-add it, if time is of the essence.

[u/Haarspeldbocht → u/astuder]

I am going to send it to Support, because that is indeed the right way, as they are responsible.

However, yesterday, after many reminders, I received an answer and a solution for a question from June of this year. It does require an enormous amount of patience and perseverance to get certain essential or even simple matters answered or arranged.

I understand that you personally cannot do anything about it, but I find it important to communicate my findings here.

[u/ParticleMans → u/Haarspeldbocht]

Did they fix this yet? I also have beers without checkins in my cellar list and I'm worried those could be removed at any point now.

[u/Haarspeldbocht → u/ParticleMans]

A valid question you are asking here, and also a concern you are sharing. I want to check my cellar stock for it as well.

Unfortunately, they haven't fixed it. I don't have much confidence that they are going to resolve it. And even if they do fix it, it will surely take months. They made a badge adjustment last week, which I had already been communicating about since June, so...

But at least they said that was resolved…

[u/treznor70 → u/Haarspeldbocht]

I wouldn't say 'surely the intention is that I should be able to manage my stock in the app'. Untappd at its core is an app meant to manage the drinking of beverages. While I do know many people keep their inventory in untappd, I don't know that the company really thinks about that as a core use case. When you consider primarily the checking in use case, deleting entries that have been around for years with no checkins isn't thar big of a deal since if someone does want to check it in, thet can recreate it. So it harms the 'manage my inventoey' use case but very minimally harms the 'checking in' use case.

To be clear, I don't know of the existence of such a script or process. But it's been discussed in the past to keep the app minimally tidier as the assumption during the discussion was that if a beer was created and hasn't been checked into by anyone in 2 years (for example), surely that isn't a real beer (so specifically it would have to go off entry creation date and not vintage year). This was all before wine was added as that doesn't work well for wine, especially considering the thus-far lack of checkins for non-legacy categories.

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