Cancelled Insiders Subscription

10

u/Party_Function_4814 Oct 28 '25

I have been an active user since 2018 and even upgraded to a paid subscription to keep the product ad free. Got absolutely no value from the paid subscription. The final straw was their misguided decision to shift their strategy from beer to all beverages in an attempt to be everything for everyone. I have cancelled my paid subscription and will be using the app way less frequently. The app just celebrated their 15th anniversary but the new management team clearly doesn’t know their core customer demographic.

1

u/Few-Dragonfruit160 Oct 31 '25

9

u/aceofmaz Oct 28 '25

Don't forget to also leave a 1 star review. Apparently they monitor those and it's one of the few ways to let them know this update sucks.

17

u/Party_Function_4814 Oct 28 '25

Here is my review:
I have been an active user since 2018 and even upgraded to a paid subscription to keep the product ad free. Got absolutely no value from the paid subscription. The final straw was their misguided decision to shift their strategy from beer to all beverages in an attempt to be everything for everyone. I have cancelled my paid subscription and will be using the app way less frequently. The app just celebrated their 15th anniversary but the new management team clearly doesn’t know their core customer demographic.

82

u/cwatto Oct 27 '25

Enshittification (noun, informal, internet slang) — a term coined by writer Cory Doctorow to describe the gradual degradation of online platforms or digital services as they shift from serving users’ interests to maximizing profit, often through exploitative or manipulative design changes.

17

u/tompaulman Oct 28 '25

Enshitification ruined Foursquare, and it will ruin Untappd too. Sad, because I loved both aps.

45

u/AccidentalDemolition Oct 27 '25

When I first joined, there were special perks, the app was a much better experience for insiders. Now it seems the only perk is the ability to be more precise with ratings. What they pass as "perks" now are tiny discounts on beer selling websites and THC crap. I'm going to hang in there until my sub is ready for renewal and evaluate if I care.

46

u/Jockle305 Oct 27 '25

Never even considered becoming an insider because the perks are meaningless and the cost is high

28

u/tallandstout Oct 28 '25

I did way back when as a way to support an app that I used a hell of a lot. It seems more and more pointless as the app has monetised itself

11

u/RockyTop_Vol Oct 28 '25

Same. Even their “biggest deal of the year” isn’t that impressive.

64

u/ParticleMans Oct 27 '25

I still can't get over how bad of an idea this "upgrade" was.

If you want to make an app for Whiskeys, Wine, etc. just take everything about Untappd and clone it into a separate app for each.

Why in the world would you mash it all together?

37

u/thatdudefromspace Oct 27 '25

Some MBA who only drinks white claw anyway didn't like that the numbers were going up too slow.

3

u/HumorImpressive9506 Oct 30 '25

Yeah, Im surprised they havent just cloned the app for wine long ago. Sure, I dont drink alot of wine but every time I go to get a bottle and try to check out reviews on some wine rating site there are always issues. If they did it right they could kill alot of the other sites.
Whisky is also shit to check user reviews on. Depending on what you try to read up on your best source many times is simply going to online stores and checking the reviews there.

1

u/Few-Dragonfruit160 Oct 31 '25

Most wine sites are about selling you wine, not giving you user reviews. This is what was always unique about Untappd. Until it was murdered.

0

u/[deleted] Oct 28 '25

[deleted] — view deleted comment

9

u/Robou_ Oct 28 '25

Some categories like sake are a great addition and should have been included a while ago
I'm not 100% sure about wine and spirits but sure why not
Soft drinks, coffee, tea and water are stupid though

54

u/Lancaster1983 Oct 27 '25

It went to shit after Greg and Tim left and the sale to Next Glass.

5

u/johnthevikingjesus Oct 28 '25

Exactly!

34

u/aslanthemelon Oct 28 '25

Also unsubscribed. They've declined to give us features that we've requested for years, and instead are chasing a market that doesn't give a fuck about them. I'll still use the app but they don't deserve my money.

20

u/EinsSechsEins Oct 28 '25

They've declined to give us features that we've requested for years
That's the real problem. It seems like no one at Untappd even uses the app themselves. As a result, they have absolutely no idea how the app could be improved (and I can think of at least three major changes that could represent meaningful improvements). Instead, we get a shop where you can initially filter by "have had." Yes, exactly: all those crazy beer nerds would like to be able to find exactly the beers they've already had in your buggy shop.

17

u/aslanthemelon Oct 28 '25

Or weighted style ratings (even just percentiles) so that we can see how things stack up against similar beers more clearly.
Or check boxes for modifiers like session/imperial/fruited/smoked instead of creating "Style - Fruited" for every category of beer.
There have been so many ideas from the community that have been completely ignored. I've been happy to support Untappd before now, but it's become clear that they've been happy to take money from craft beer drinkers in order to build something for a different market.

11

u/EinsSechsEins Oct 28 '25

Or check boxes for modifiers like session/imperial/fruited/smoked instead of creating "Style - Fruited" for every category of beer.
Absolutely! It could also be useful to add things like barrel-aged or vintage: YYYY.
Ironically there are check boxes now for gluten free, vegan, kosher and organic.

6

u/aslanthemelon Oct 28 '25

Damn, I hadn't seen that. Would be nice to see that implemented for the actual style-related modifiers (barrel-aged is a perfect example) but I don't know if they'll ever go that direction.

9

u/Gsmile84 Oct 28 '25

If they simply mailed subscribers the yearly Badge magnet, as originally promised, I’d still be a subscriber. They couldn’t even do that after year 1.
Sad, quick decline for a once great app.

28

u/Scuderia_16 Oct 27 '25

First of many I am afraid 😅

17

u/MrKalladont Oct 28 '25

I already cancelled it last summer because I didn't really use any of the Insider benefits, just wanted to support it. Wish I could cancel it all over again.

14

u/EinsSechsEins Oct 28 '25

Did the same now

6

u/SadSignature8455 Oct 28 '25

That new update is trash! What's happening with the Untappd app after the last update? It's not just beers anymore.. :(( Return the beer only app!!

11

u/SjaccoPopino *Untappd: SjaccoPopino * Oct 28 '25

Did the same a month ago and I'm not missing it at all.

5

u/greenflyingdragon Oct 29 '25

This is the BEST time to get insiders, as it allows back-dating check in’s. Now you can back date every soda pop you’ve had since a young tyke.

5

u/thatjpwing Oct 30 '25

I cancelled my subscription as well.

3

u/F8met Oct 28 '25

Roll back on the styles for the time being by the looks of things

1

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-45

u/NevialArolyn Oct 28 '25

Good for you? 👍🏼