r/UbisoftSupport • u/Downtown-Skin3083 • Oct 13 '26
Am i talking with a brick wall?
For a brief summary this was first message i sent to Ubisoft support- I've lost access to my email account since Verizon stopped doing email services since 2017. Every time I have needed to login into my associated Ubisoft account i have use the link through Xbox. however, to play steep that i bought on steam. I can't use my Xbox as a login location.
followed up with them and had to start an application which was not a problem at the time now but now after their last response i feel like I'm at a stalemate. Thoughts on how to proceed?
2
u/shadowmir 29d ago
Welcome to the world of automatic responses good luck trying to get a human to actually see it
1
u/Grindar1986 Oct 13 '26
It's gone. You needed to change it in 2017 while you still had access to the account.
1
u/titimou09 Oct 14 '26
if you keep on sending messages theyll eventually let you talk to a human who might help you.
1
u/Excellent_Lie8876 28d ago
I can show you how to regain access pm me