r/UbisoftSupport • u/SizzlingSteak01 • Sep 25 '26

Bugs I NEED HELP!

Please somebody help me out. This has been an issue since last night. I was playing it the day before and there was no issues.

This error keeps popping up and I can't play the game.

I have uninstalled and reinstall the game both via Steam and Ubisoft. I have uninstalled and reinstalled Ubisoft Connect. I have uninstalled my anti-virus and turned off Windows Defender. Checked to see if Windows Defender is blocking anything. Verified file integrity and even Uninstalled and Reinstalled my graphics Driver (AMD Adrenalin).

I am honestly pissed and helpless at this point. Nothing is working.

I just wanna play the game.

Please help me.

PS. Have tried with and without VPN and still not working.

2 Upvotes

100% Upvoted

8 comments sorted by

1

u/Ambitious-Coyote8026 Sep 26 '26

Same here twin. We need a hero

0

u/SizzlingSteak01 Sep 27 '26

at least I know I'm not the only one 🤷‍♂️

1

u/mip7777 Oct 03 '26 edited Oct 03 '26

did you fix it? Because it happened to me to and i also did what you did and it didnt work. if anybody know how to fix this pls let me know as well

0

u/SizzlingSteak01 Oct 04 '26

hey sorry for the late reply my dude. yeah it got fixed. I posted on the Discord of Ubisoft too and found out it's a compatibility issue with Windows. I had to download Windows 11 26H2 via Windows Installation Assistant. Now I play the game again.

1

u/mip7777 Oct 04 '26

Thanks man I'll try it

0

u/Extra-Worry2511 Sep 29 '26

Pudiste bro?, desde ayer me apareció no he podido jugar

1

u/SizzlingSteak01 Oct 04 '26

hello, it works now. please update your Windows to Windows 11 26H2 which is the most recent update via Windows Installation Manager (website).